CRM Hotelier
6.0#16 in hospitality crm softwareWeb
VisitCRM Hotelier vs GraceSoft Hospitality CRM
GraceSoft Hospitality CRM
7.9#1 in hospitality crm softwareFree planFree planAndroidiOSWeb
VisitWhat both publish
| Fact | CRM Hotelier | GraceSoft Hospitality CRM |
|---|---|---|
| API and SDKs | The reviewed public CRM Hotelier pages do not publish API endpoints, SDKs or developer documentation. | The official CRM and pricing pages opened for this research do not document a public CRM API or SDK. |
| Documentation depth | The public help center currently presents FAQ answers and guide links rather than API reference or technical implementation documentation. | An official GuestHub help article explains enabling the portal, guest access, self check-in and check-out, payments, and prerequisites such as configuring a payment gateway. |
| Integrations | The maker states that no third-party integration is required because the CRM is embedded in the hotel operating system. | GraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules. |
| Licence | The reviewed public pages do not identify an open-source licence or state that CRM Hotelier is open source. | The opened official product and pricing pages describe a commercial service and do not identify an open-source licence; this research found no evidence that the CRM is open source. |
| Pricing disclosure | The public pricing page does not show a numeric price; it instructs hotels to request a demo for a case-specific quote. | The opened pricing page requests a personalized quote and says pricing depends on property type, room or unit count, integrations, booking volume, staff users, and automation needs. |
| Purpose | CRM Hotelier organizes hotel guests by how much and how often they visit, then suggests whom to contact to encourage a return visit. | GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities. |
CRM Hotelier plans
- CRM HotelierPriced on request
- CRM Hotelier via R2 OSPriced on request
GraceSoft Hospitality CRM plans
- LiteFree
- AdvancedPriced on request
- BasicPriced on request
- GraceSoft CRMPriced on request
- PlatinumPriced on request
- PremiumPriced on request
Pick CRM Hotelier if…
You want what its maker publishes above — check its page for the details.
Pick GraceSoft Hospitality CRM if…
GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.