CRM Hotelier
6.0#16 in hospitality crm softwareWeb
VisitCRM Hotelier vs HoteSoft Guest CRM
HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | CRM Hotelier | HoteSoft Guest CRM |
|---|---|---|
| Guest profiles | Guest records show stay history, spending, segment membership, notes and tags. | Guest CRM profiles include stay history, lifetime value, repeat rate, room and spending details, preferences, feedback, ratings, and VIP, corporate, or loyalty tags. |
| Integrations | The maker states that no third-party integration is required because the CRM is embedded in the hotel operating system. | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. |
| Support | The help center provides FAQs and links to step-by-step guides, while the pricing page promises Spanish support. | The brochure lists 24/7 live chat, email support with a 2-hour response SLA, and a knowledge base with more than 400 articles and videos. |
CRM Hotelier plans
- CRM HotelierPriced on request
- CRM Hotelier via R2 OSPriced on request
HoteSoft Guest CRM plans
- Advanced Reports Module$99 a year
- Dedicated Onboarding & Training$199, paid once
- Custom booking widget + live chat$299 a year
- Starter$299
- White-label Mobile App$499 a year
- Pro$699
Pick CRM Hotelier if…
You want what its maker publishes above — check its page for the details.
Pick HoteSoft Guest CRM if…
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.