Loyalist
The facts below are what the maker publishes about Loyalist, checked and dated. Our editors have not written about it yet.
Plans and prices
From Loyalist's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom plan | Priced on request | Pricing not listed; book a demo to get started |
| Loyalist subscription | Priced on request | Pricing amount not published · price may increase at next subscription period · Monthly or annual subscription; fees are non-refundable |
The facts
Each one read from Loyalist's own pages, with the date it was checked.
What it does
- AI review replies
- Google, Yelp, TripAdvisor and reservation-platform reviews can be collected in one inbox with AI-drafted responses.checked 15 Oct 2026
- Campaign attribution
- Campaign performance is measured against resulting visits and spend rather than clicks alone.checked 15 Oct 2026
- Data security
- The privacy policy says Loyalist vets subprocessors for appropriate technical and organizational safeguards and requires contractual obligations consistent with applicable data protection laws.checked 4 Oct 2026
- Data transfers
- For personal data transferred outside the European Economic Area, Loyalist says it uses safeguards such as European Commission Standard Contractual Clauses or adequacy decisions, as applicable.checked 4 Oct 2026
- Does not replace core systems
- Loyalist states that it sits on top of, rather than replacing, reservation and point-of-sale systems.checked 15 Oct 2026
- Email and SMS
- The platform sends personalized automated email and SMS messages to new and returning guests.checked 15 Oct 2026
- Events integration
- Tripleseat, Perfect Venue, Spoonfed and DICE can associate private-event bookings, catering orders or ticket buyers with guest profiles.checked 15 Oct 2026
- Examples of integrations
- Listed integrations include OpenTable, Resy, SevenRooms, Tock, Toast, Square, Lightspeed, Tripleseat, Google Reviews, Stripe and Shopify.checked 4 Oct 2026
- Existing systems
- Loyalist says it connects to existing reservation, POS and review systems and does not replace the customer’s reservation system or POS.checked 4 Oct 2026
- Funding news
- A PR Newswire release dated October 20, 2025 says parent company Magic raised a $10 million seed round led by Lerer Hippeau and Major Food Group.checked 15 Oct 2026
- Google Play name collision
- A Google Play app named LoyalistApp describes a consumer points wallet with NFC/QR rewards and is published by ROJAS PEREZ RAUL SEBASTIAN, not Loyalist Technologies, Inc.; no rating is displayed.checked 15 Oct 2026
- Guest profiles
- Profiles can combine guest visits, order history, communications, reviews, events and delivery orders across connected systems.checked 4 Oct 2026
- Guest visibility
- Users can view guest visits, order history and communications across dine-in and event activity.checked 15 Oct 2026
- Hotel automation
- The hotel product can trigger messages from booking, check-in, checkout, cancellation and no-show events.checked 15 Oct 2026
- Hotel integration
- Hotel connectors such as Oracle OPERA, Cloudbeds, Mews, Stayntouch and Infor join stays, folio activity and restaurant visits.checked 15 Oct 2026
- Integration count
- The integrations page lists 42 integrations across reservations, POS, events, hotel/PMS, reviews, membership, payments and analytics.checked 15 Oct 2026
- Integrations
- The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics.checked 4 Oct 2026
- Intended users
- The product is described for restaurants, hotels, clubs and retail stores, and the company says it serves hospitality brands from single locations to groups with 50-plus locations.checked 4 Oct 2026
- Journeys
- Behavior-triggered journeys support welcomes, 90-day win-backs and event invitations.checked 15 Oct 2026
- Licence
- No open-source licence is published; the terms grant limited internal subscription access and restrict reverse engineering and resale.checked 15 Oct 2026
Where it runs
- Apple app compatibility
- Loyalist OS is free, requires iOS 18 or later, and its Mac version requires macOS 15 or later with an Apple M1 chip or newer.checked 15 Oct 2026
- Apple app data disclosure
- The developer indicates the app may link location, contact information, contacts, messages, identifiers, usage and diagnostic data to users; Apple says this disclosure is not verified.checked 15 Oct 2026
The company
- Company founding and headquarters
- LinkedIn lists the company as founded in 2023 and headquartered in New York City, New York.checked 15 Oct 2026
- Company size
- LinkedIn lists Loyalist as a privately held software-development company with 2–10 employees.checked 15 Oct 2026
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