Best AI Customer Service Agents in 2026 · page 2
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Weav
Free planWeb6.1From $29 a month - 27

ASAPP CXP
ASAPP CXP is an enterprise customer service platform that unifies customer interactions, business systems, and data across voice and digital channels.
AndroidiOSWebAPI6.0 - 28
Casey the Help Agent
AndroidiOSWeb6.0From $2 a month - 29

Decagon
WebAPI6.0 - 30
Activechat
WebAPISelf-hosted5.9$3,995 one-time - 31
Cognigy
WebAPISelf-hosted5.9 - 32

Custora
Web5.9From $499 a month - 33

Ema Customer Support AI Employee
Ema Customer Support AI Employee is a paid support system for large enterprises, available through web, API, and self-hosted deployment.
WebAPISelf-hosted5.9 - 34

Gladly
WebAPI5.9 - 35
Helpbase
Web5.8 - 36

Inbenta
Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.
WebAPI5.8 - 375.8Free plan
- 38
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 39

AgentDesk
AgentDesk is an open-source AI customer support system that combines live chat, knowledge retrieval, ticket workflows, and human handoff.
WebAPISelf-hosted5.7 - 40

Forethought Solve
Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.
WebAPI5.7 - 41

Freshworks Freddy AI Agent
Freshworks Freddy AI Agent is a web-based customer service product that handles conversations across email, web chat, WhatsApp, Facebook, Instagram,…
Web5.7From $29 a month - 42

Puzzel AI
Puzzel AI is a web-based customer-service offering from Puzzel AI, headquartered in Oslo and founded in 1998.
Web5.7 - 43

Parloa
WebAPI5.6 - 44

PolyAI
WebAPI5.6 - 45

Pypestream
WebAPI5.6 - 46

Sierra
Web5.6 - 475.5From $29 a month
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Replicant
Web5.5 - 49
Holp
Web5.4From $350 a year - 505.4