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Best AI Customer Service Agents in 2026 · page 2

56 appsSorted 25 Oct 2026How we rank
  1. 26

    Weav

    Free planWeb
    6.1From $29 a month
  2. 27ASAPP CXP logo

    ASAPP CXP

    ASAPP CXP is an enterprise customer service platform that unifies customer interactions, business systems, and data across voice and digital channels.

    AndroidiOSWebAPI
    6.0
  3. 28
    6.0From $2 a month
  4. 29Decagon logo

    Decagon

    WebAPI
    6.0
  5. 30

    Activechat

    WebAPISelf-hosted
    5.9$3,995 one-time
  6. 31

    Cognigy

    WebAPISelf-hosted
    5.9
  7. 32Custora logo
    5.9From $499 a month
  8. 33Ema Customer Support AI Employee logo

    Ema Customer Support AI Employee

    Ema Customer Support AI Employee is a paid support system for large enterprises, available through web, API, and self-hosted deployment.

    WebAPISelf-hosted
    5.9
  9. 34Gladly logo

    Gladly

    WebAPI
    5.9
  10. 35
    5.8
  11. 36Inbenta logo

    Inbenta

    Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.

    WebAPI
    5.8
  12. 37

    Salesforce Agentforce

    Salesforce

    Free planWeb
    5.8Free plan
  13. 38

    Zendesk AI Agents

    Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.

    Web
    5.8From $228 a year
  14. 39AgentDesk logo

    AgentDesk

    AgentDesk is an open-source AI customer support system that combines live chat, knowledge retrieval, ticket workflows, and human handoff.

    WebAPISelf-hosted
    5.7
  15. 40Forethought Solve logo

    Forethought Solve

    Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.

    WebAPI
    5.7
  16. 41Freshworks Freddy AI Agent logo

    Freshworks Freddy AI Agent

    Freshworks Freddy AI Agent is a web-based customer service product that handles conversations across email, web chat, WhatsApp, Facebook, Instagram,…

    Web
    5.7From $29 a month
  17. 42Puzzel AI logo

    Puzzel AI

    Puzzel AI is a web-based customer-service offering from Puzzel AI, headquartered in Oslo and founded in 1998.

    Web
    5.7
  18. 43Parloa logo

    Parloa

    WebAPI
    5.6
  19. 44PolyAI logo

    PolyAI

    WebAPI
    5.6
  20. 45Pypestream logo
    5.6
  21. 46Sierra logo
    5.6
  22. 47
    5.5From $29 a month
  23. 48Replicant logo
    5.5
  24. 49

    Holp

    Web
    5.4From $350 a year
  25. 50
    5.4

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