Cognigy
The facts below are what the maker publishes about Cognigy, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cognigy's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Cognigy.AI | Priced on request | Enterprise AI platform; request a demo for details |
The facts
Each one read from Cognigy's own pages, with the date it was checked.
What it does
- Agent design
- AI Agent Studio provides a collaborative, low-code visual interface for building, testing, and deploying conversational agents.checked 7 Oct 2026
- AI bot generation
- Yeschecked 20 Sep 2026
- API
- Cognigy says its secured REST API provides access to every Cognigy.AI feature with full platform coverage.checked 7 Oct 2026
- Channels
- The platform supports deployment across channels including webchat, voice, SMS, and messaging apps.checked 7 Oct 2026
- Compliance
- Cognigy states that its AI agents comply with GDPR, SOC 2 Type II, ISO 27001, ISO 9001, PCI DSS, and BSI C5 Type II, among other standards.checked 7 Oct 2026
- Core capabilities
- Its AI agents use large language models, real-time memory, and integrated tools to reason through tasks and respond to customer queries.checked 7 Oct 2026
- Deployment
- Cognigy.AI can be installed on premises on Kubernetes; Cognigy recommends managed public cloud Kubernetes and says it does not support configuring or provisioning on-premises clusters.checked 7 Oct 2026
- Deployment channels
- multichannelchecked 20 Sep 2026
- Human handoff
- Yeschecked 20 Sep 2026
- Integrations
- Cognigy describes more than 100 prebuilt tools and integrations, including connectors for enterprise systems and contact center platforms.checked 7 Oct 2026
- Knowledge-base answers
- Yeschecked 20 Sep 2026
- Languages and scale
- Cognigy.AI lists support for more than 100 languages and more than 25,000 concurrent interactions.checked 7 Oct 2026
- Purpose
- Cognigy.AI is an enterprise agentic AI platform for customer service, designed to build and orchestrate AI agents for contact centers.checked 7 Oct 2026
- Security
- The AI Agent Studio page lists single sign-on, role-based access control, end-to-end encryption, and fine-grained data controls as built-in security features.checked 7 Oct 2026
- Support
- The product page invites prospective customers to request a demo; the site does not state a public response-time commitment on that page.checked 7 Oct 2026
- Visual flow builder
- Yeschecked 20 Sep 2026
The company
- Company history
- Cognigy says it was founded in Düsseldorf, Germany, in 2016 by Philipp Heltewig and Sascha Poggemann.checked 7 Oct 2026
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- The company’s About page lists headquarters in Dallas, Texas, and Düsseldorf, Germany.checked 7 Oct 2026
