Cognigy
5.9#9 in genesys appfoundry marketplaceWebAPISelf-hosted
VisitCognigy vs Dubber
What both publish
| Fact | Cognigy | Dubber |
|---|---|---|
| Compliance | Cognigy states that its AI agents comply with GDPR, SOC 2 Type II, ISO 27001, ISO 9001, PCI DSS, and BSI C5 Type II, among other standards. | Dubber lists PCI, HIPAA and GDPR among the compliance frameworks supported by its Teams solution. |
| Founded | 2016 | 2011 |
| Headquarters | The company’s About page lists headquarters in Dallas, Texas, and Düsseldorf, Germany. | Melbourne, Australia |
| Integrations | Cognigy describes more than 100 prebuilt tools and integrations, including connectors for enterprise systems and contact center platforms. | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. |
| Security | The AI Agent Studio page lists single sign-on, role-based access control, end-to-end encryption, and fine-grained data controls as built-in security features. | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. |
| Support | The product page invites prospective customers to request a demo; the site does not state a public response-time commitment on that page. | The Microsoft Teams offering advertises global 24×7 support and onboarding help. |
Cognigy plans
- Cognigy.AIPriced on request
Dubber plans
- Dubber You$14.95 a month
- Dubber Teams$19.95 a month
- Dubber Premier$49.95 a month
- Microsoft Teams subscriptionPriced on request
Pick Cognigy if…
You want what its maker publishes above — check its page for the details.
Pick Dubber if…
Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.