18.2
Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.
Free planAndroidiOSWeb
Best AI Agents for Customer Support Software in 2026
AI customer-support agents handle conversations and help support teams resolve requests. This list lets you compare tools by resolution, handoff, channels, knowledge sources, languages and help-desk integrations. Check platform details before choosing. Look for an Android app if you need phone access, then compare web, iOS, browser extension, API or self-hosted options, plus pricing and trial terms.
27.8
Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.
Free planAndroidiOSWeb
37.7
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb
- 4
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 5
Cresta
WebAPIExtension6.9From $150,000 a year - 6
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 7
HubSpot Live Chat
Free planAndroidiOSWeb6.7Free plan - 8
Mavenoid
Mavenoid is an AI product support platform for companies that make products and devices.
AndroidiOSWebAPI6.7 - 9
Kore.ai
WebAPISelf-hosted6.5 - 10
Haptik
Haptik provides conversational AI agents for enterprise customer service, sales, bookings, and lead qualification.
AndroidiOSWebAPI6.4 - 11
Yuma AI
Web6.3From $14,400 a year - 12
Zowie
Zowie is an AI agent platform for building, deploying, and monitoring customer-facing agents.
AndroidiOSWebAPI6.3 - 13
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support.
WebAPI6.2 - 14
Decagon
WebAPI6.0 - 15
Cognigy
WebAPISelf-hosted5.9 - 16
Gladly
WebAPI5.9 - 175.9
- 18
Inbenta
Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.
WebAPI5.8 - 19
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 20
Forethought Solve
Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.
WebAPI5.7 - 21
Freshworks Freddy AI Agent
Freshworks Freddy AI Agent is a web-based customer service product that handles conversations across email, web chat, WhatsApp, Facebook, Instagram,…
Web5.7From $29 a month - 225.7
- 23
Parloa
WebAPI5.6 - 24
PolyAI
WebAPI5.6 - 25
Sierra
Web5.6
Choosing well
Check Android and deployment options
Start by checking whether the product offers an Android app. A web interface may suit phone use without an app, while iOS, a browser extension, API access or self-hosting can fit other workflows.
Confirm the platforms shown for the specific product before you commit.
Compare free access and paid terms
A free plan can let you evaluate a tool without a subscription. A free trial gives temporary access instead, so check what ends when the trial does.
Compare the stated paid starting price and pricing notes.
Balance automation with human help
Compare autonomous resolution with human handoff. A tool that can pass a conversation to a person may fit support teams that need manual intervention for harder requests.
Review these fields together rather than judging automation in isolation.
Match channels, languages and knowledge
Supported channels show where an agent can interact with customers. Knowledge sources indicate what information it can use, while language support helps you check fit for your audience.
Use the listed help-desk integrations to see whether the agent can connect with the support system you already use.
Questions people ask
Do these customer-support agents have Android apps?
Android availability varies by product. Check the platform details for an Android app, then review web, iOS, extension, API and self-hosted options.
Can I try an AI support agent for free?
The category includes products with free plans and products with free trials. Compare the individual listing for its current offer and terms.
What does human handoff mean?
Human handoff describes passing a customer conversation from the AI agent to a support person. Compare it with the tool’s autonomous-resolution details.
Which support channels should I compare?
Compare the channels listed for the agent with the places your customers contact you. Channel coverage differs by product.
How do I compare integrations?
Review the help-desk integrations field and match it to your existing support system. Also check the agent’s knowledge sources and supported languages.