Freshdesk Omni (formerly Freshworks Customer Service Suite)
The facts below are what the maker publishes about Freshdesk Omni (formerly Freshworks Customer Service Suite), checked and dated. Our editors have not written about it yet.
Plans and prices
From Freshdesk Omni (formerly Freshworks Customer Service Suite)'s own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Freshdesk Omni Growth | $29 a month | Includes Freddy AI Agent · First 500 AI Agent sessions included once per account · Additional AI Agent sessions cost $49 per 100 sessions · billed annually |
| Freddy AI Agent session pack | $49 a month | 100 sessions per pack · Sessions are added for the current billing cycle |
The facts
Each one read from Freshdesk Omni (formerly Freshworks Customer Service Suite)'s own pages, with the date it was checked.
The company
- Founded
- 2010checked 23 Sep 2026
- Headquarters
- San Mateo, California, United Stateschecked 23 Sep 2026
