Freshdesk Omni (formerly Freshworks Customer Service Suite)
5.5#47 in ai customer service agentsFrom $29 a monthWeb
VisitFreshdesk Omni (formerly Freshworks Customer Service Suite) vs Voiceflow
What both publish
| Fact | Freshdesk Omni (formerly Freshworks Customer Service Suite) | Voiceflow |
|---|---|---|
| Founded | 2010 | 2019 |
Freshdesk Omni (formerly Freshworks Customer Service Suite) plans
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Freshdesk Omni (formerly Freshworks Customer Service Suite) if…
You want what its maker publishes above — check its page for the details.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.