Activechat
The facts below are what the maker publishes about Activechat, checked and dated. Our editors have not written about it yet.
Plans and prices
From Activechat's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Company License | $3,995, paid once | single installation · unlimited projects · live chat automation · natural language bots · multiple chat channels · visual chatbot builder · customer CRM tools · reporting and analytics · One-time payment; page shows $4,995 struck through and $3,995 discounted |
| Developer License | $9,995, paid once | unlimited installations and projects · everything in Company · billing system · TypeScript code · developer docs · dedicated support · One-time payment; page shows $14,995 struck through and $9,995 discounted |
The facts
Each one read from Activechat's own pages, with the date it was checked.
What it does
- Automation
- The platform combines live chat automation, self-service automation, conversational marketing, knowledge management, analytics, and natural-language chatbots.checked 5 Oct 2026
- Channels
- The site lists website chat, Facebook Messenger, WhatsApp, Telegram, SMS, and email as supported customer channels.checked 5 Oct 2026
- Chatbot builder
- Customers can build no-code natural-language chatbots and visual support scenarios with a drag-and-drop builder.checked 5 Oct 2026
- Hosting
- The pricing FAQ says the software runs on Node.js and PostgreSQL, with minimum requirements of 2 vCPUs and 4 GB RAM; managed hosting is available at separately quoted pricing.checked 5 Oct 2026
- Implementation
- The implementation page says its team can configure the platform, assist with data migration, provide API integration, and train staff.checked 5 Oct 2026
- Integrations
- The integrations page names Zendesk, Freshdesk, Intercom, HubSpot, and Salesforce among its native integrations.checked 5 Oct 2026
- Intended users
- The company says its tools are designed for contact centers and customer support teams, with automation intended to free agents from repetitive work.checked 5 Oct 2026
- Knowledge management
- Its AI can extract and organize information from PDFs, Word documents, and web pages into a searchable knowledge base.checked 5 Oct 2026
- Limits and add-ons
- The pricing FAQ says there are no per-seat charges or usage limits, while optional add-ons such as SMS credits are billed separately at cost.checked 5 Oct 2026
- NLP
- Activechat says its intent engine handles synonyms, typos, and colloquialisms, and can integrate with Dialogflow, Rasa, OpenAI, or its built-in NLU.checked 5 Oct 2026
- Product
- Activechat describes itself as a customer service automation platform for contact centers and customer service teams.checked 5 Oct 2026
- Security and compliance
- The homepage presents on-premise deployment as providing data stored on the organization's premises and greater control over security, compliance, and data ownership.checked 5 Oct 2026
- Support
- The pricing page promises onboarding, phone and email support during business hours with a guaranteed response SLA, and documentation; Developer License includes dedicated support.checked 5 Oct 2026
The company
- Headquarters
- Wilmington, Delaware, United Stateschecked 28 Sep 2026
