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Activechat vs Intercom

Activechat

5.9#28 in ai customer service agents$3,995 one-time
WebAPISelf-hosted
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Intercom

8.5#8 in chatbot buildersFrom $19 a month
AndroidiOSWeb
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What both publish

FactActivechatIntercom
HeadquartersWilmington, Delaware, United StatesSan Francisco, California, United States

Activechat plans

  • Company License$3,995, paid once
  • Developer License$9,995, paid once

Intercom plans

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once

Pick Activechat if…

You want what its maker publishes above — check its page for the details.

Pick Intercom if…

Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.

Charts they share