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Best ZentraITSM Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against ZentraITSM on the same published basis.

  1. 1
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo7.3
    ZentraITSM vs Lansweeper
  2. 2
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.1
    ZentraITSM vs Desk365
  3. 3
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo7.1
    ZentraITSM vs KIX
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.9
    ZentraITSM vs iTop
  5. 5
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.8
    ZentraITSM vs FreeITSM
  6. 6
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.7
    ZentraITSM vs GLPI
  7. 7
    QueueDesk Free plan Web $79/mo6.7
    ZentraITSM vs QueueDesk
  8. 8
    Vivantio apiself-hostedWeb $49/mo6.7
    ZentraITSM vs Vivantio
  9. 9
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo6.7
    ZentraITSM vs Web Help Desk
  10. 10
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.6
    ZentraITSM vs Jitbit Helpdesk
  11. 11
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo6.6
    ZentraITSM vs Matrix42 FastViewer
  12. 12
    Nova-Suite Free plan apiself-hostedWeb Free6.6
    ZentraITSM vs Nova-Suite
  13. 13
    SlaMetric Free plan Web Free6.6
    ZentraITSM vs SlaMetric
  14. 14
    Xurrent Service Level Management AndroidapiiOSWeb 6.5
    ZentraITSM vs Xurrent Service Level Management
  15. 15
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.4
    ZentraITSM vs ManageEngine ServiceDesk Plus
  16. 16
    Effigate Free trial apiLinuxMacWebWin $79/mo6.3
    ZentraITSM vs Effigate
  17. 17
    Proactivanet ITSM AndroidapiiOSWeb 6.3
    ZentraITSM vs Proactivanet ITSM
  18. 18
    USU Knowledge Management apiLinuxself-hostedWebWin 6.3
    ZentraITSM vs USU Knowledge Management
  19. 19
    Zammad Free trial apiLinuxself-hostedWeb €7/mo6.3
    ZentraITSM vs Zammad
  20. 20
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.2
    ZentraITSM vs Alloy Navigator

ZentraITSM alternatives compared

#AppScoreFree planFromRuns on
1Lansweeper7.3Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
2Desk3657.1Free plan$12/moAndroid, API, iOS, Web
3KIX7.1Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
4iTop6.9Free planFreeAPI, Linux, self-hosted, Web, Windows
5FreeITSM6.8Free planFreeAPI, Linux, self-hosted, Web, Windows
6GLPI6.7No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
7QueueDesk6.7Free plan$79/moWeb
8Vivantio6.7No$49/moAPI, self-hosted, Web
9Web Help Desk6.7No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
10Jitbit Helpdesk6.6No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
11Matrix42 FastViewer6.6No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
12Nova-Suite6.6Free planFreeAPI, self-hosted, Web
13SlaMetric6.6Free planFreeWeb
14Xurrent Service Level Management6.5No—Android, API, iOS, Web
15ManageEngine ServiceDesk Plus6.4No$13/moAndroid, iOS, Linux, Mac, Web, Windows
16Effigate6.3No$79/moAPI, Linux, Mac, Web, Windows
17Proactivanet ITSM6.3No—Android, API, iOS, Web
18USU Knowledge Management6.3No—API, Linux, self-hosted, Web, Windows
19Zammad6.3No€7/moAPI, Linux, self-hosted, Web
20Alloy Navigator6.2No$19/moAndroid, API, iOS, self-hosted, Web, Windows
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Questions about ZentraITSM alternatives

What is the best alternative to ZentraITSM?

Lansweeper, number 1 in IT SLA management software with a score of 7.3 out of 10. The others here: Desk365, KIX, iTop and 16 more.

What is the best free alternative to ZentraITSM?

Lansweeper is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.