Giva ChangeManager

Name: Giva ChangeManager
Price: 76 USD

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Score6.2

Rank#25 of 60

From$6.33/mo

Free planNo

Free trialYes

Runs onAndroid, API, iOS, Web

Summary

Giva ChangeManager is an ITIL-aligned system for logging, reviewing, approving, and tracking Requests for Change. It provides configurable request, approval, and change-control workflows, along with ITIL-aligned defaults. Teams can use an interactive RFC calendar, weekly calendar view, real-time dashboards, and notifications to coordinate changes. Hardware and software assets tracked in Giva can be linked to change requests. ChangeManager can run independently or as a module in Giva Help Desk and ITSM products. It is available on the web, Android, iOS, and through an API; its mobile access is browser-based and requires no app download. Pricing starts at $76/user/mo (annual), and a free 30-day trial is available without a credit card. Professional and Enterprise plans require at least five licenses. Giva includes unlimited routine technical support, setup assistance, and storage on all plans. Change request entries do not have an AI Copilot, although Giva's Knowledge Management module includes a Knowledge Copilot.

Who it is for

ChangeManager suits organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. It can serve teams seeking a standalone system or a module in Giva's Help Desk and ITSM products.

What is good

Configurable change request and approval workflows.
Includes RFC calendars, dashboards, and notifications.
Giva-tracked assets can link to change requests.
30-day trial requires no credit card.
All plans include unlimited support, setup assistance, and storage.

What to know first

No permanent free plan.
Professional and Enterprise require five licenses minimum.
Change request entries lack an AI Copilot.
Starting price is $76/user/mo billed annually.

Verdict

Giva ChangeManager centers on formal change requests, approvals, and coordination views. Its license minimum and annual starting price are important to weigh before choosing a plan.

Giva ChangeManager plans and pricing

All plans

Professional $76/yr USD, billed annually Up to 10 agents · Up to 1500 end users or customers · 3 service desks · 3 email inboxes · Minimum of 5 licenses required givainc.com · 29 Sept 2026

Enterprise $98/yr USD, billed annually No maximum number of agents · Unlimited end users or customers · Unlimited service desks · Unlimited email inboxes · Minimum of 5 licenses required givainc.com · 29 Sept 2026

Compared on IT knowledge base software

Free plan: Nogivainc.com
Paid from: $76/user/mogivainc.com

Facts

Purpose: Giva ChangeManager is a standalone, ITIL-aligned system for logging, vetting, approving, and tracking Requests for Change (RFCs).givainc.com · 29 Sept 2026
Workflows: It includes configurable change request, approval, and change control workflows with out-of-the-box ITIL-aligned defaults.givainc.com · 29 Sept 2026
Calendars and visibility: The product provides an interactive RFC calendar, weekly calendar view, real-time dashboards, and notifications to help teams see and coordinate changes.givainc.com · 29 Sept 2026
Assets: Hardware and software assets tracked in Giva can be linked directly to change requests.givainc.com · 29 Sept 2026
Standalone or module: Change Management can run on its own or as an integrated module in Giva Help Desk and ITSM products.givainc.com · 29 Sept 2026
Trial and setup: Giva offers a free 30-day trial with no credit card required and free setup assistance from product experts.givainc.com · 29 Sept 2026
Support and included services: All plans include unlimited routine technical support, unlimited setup assistance, and unlimited storage.givainc.com · 29 Sept 2026
Security and compliance: Giva states it supports HIPAA/HITECH, GDPR, PIPEDA, and SOX compliance, offers a BAA where needed, and includes a cyber liability insurance policy.givainc.com · 29 Sept 2026
Security controls: Giva says it uses TLS for communications, VPN-restricted database access, hardware firewalls, and encrypted daily cloud backups.givainc.com · 29 Sept 2026
Integrations: Giva describes LDAP synchronization, a REST API for syncing employee or customer records with systems such as Active Directory, SAP, Oracle, and HR systems, and a redirection API for third-party links.givainc.com · 29 Sept 2026
Browser and mobile access: Giva says its mobile experience is browser based, requires no app download, and is cross-platform compatible with iOS and Android.givainc.com · 29 Sept 2026
Intended users: Giva describes its audience as organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails.givainc.com · 29 Sept 2026
AI limitation: Giva states that Change Request entries do not have an AI Copilot, while its Knowledge Management module includes a Knowledge Copilot.givainc.com · 29 Sept 2026