
Hornbill IT Asset Management
Summary
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle. Automated discovery identifies cloud and on-premise hardware and software, while license tracking shows what is owned and what is in use. It can track capital and operating costs, including support costs, and codeless or drag-and-drop workflows can automate tasks such as application provisioning and patch deployment. Hornbill says a shared data model supports information exchange between IT asset management, operations, service management, and security teams. The company describes hundreds of codeless integrations, including Microsoft Intune as an endpoint-management example. Deployment is cloud-based, and pricing is personalized and available on request. The subscription includes an Essential Success Plan with 24×7 online assistance for critical service availability issues, along with community forums, knowledge resources, APIs, and up to three named contacts. Paid Premier and Custom Concierge support plans are also offered. Hornbill states that its data centers are SOC 2 Type II and SOC 3 Type II certified, and that data in motion between an instance and a browser is encrypted via HTTPS/SSL.
Who it is for
It suits organizations managing a mix of cloud and on-premise assets that need discovery, lifecycle tracking, license visibility, and workflow automation. Teams should be prepared to request pricing tailored to their requirements.
What is good
- Automatically discovers cloud and on-premise assets.
- Tracks owned versus in-use software licenses.
- Automates provisioning and patch deployment workflows.
- Includes 24×7 online critical-availability assistance.
- Lists Microsoft Intune among its integrations.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included support allows up to three named contacts.
Verdict
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud-based service. Pricing is not listed, so organizations will need to request a tailored quote.
Hornbill IT Asset Management plans and pricing
All plansCompared on workflow automation tools
- Service mapping
- Yeshornbill.com
- Dependency mapping
- Yeshornbill.com
- Discovery imports
- Yeshornbill.com
- Ownership tracking
- Yeshornbill.com
- Deployment options
- cloudhornbill.com
Facts
- Software license tracking
- Yeshornbill.com · 22 Sept 2026
- Contract tracking
- Yeshornbill.com · 22 Sept 2026
- Employee self-service
- Yeshornbill.com · 22 Sept 2026
- Deployment
- cloudhornbill.com · 22 Sept 2026
- Purpose
- Hornbill IT asset management tracks and manages hardware, software, cloud, and on-premise assets across their lifecycle.hornbill.com · 28 Sept 2026
- Discovery
- It offers automated discovery of cloud and on-premise hardware and software assets.hornbill.com · 28 Sept 2026
- Workflow automation
- Drag-and-drop or codeless workflows can automate ITAM processes, including application provisioning and patch deployment.hornbill.com · 28 Sept 2026
- License management
- The product shows licenses owned versus licenses in use to help manage spend and respond to vendor audits.hornbill.com · 28 Sept 2026
- Cost tracking
- It tracks and reports capital and operating costs, including support costs.hornbill.com · 28 Sept 2026
- Shared data model
- Hornbill says a single data model supports data sharing between ITAM, ITOM, ITSM, and security teams.hornbill.com · 28 Sept 2026
- Integrations
- Hornbill describes hundreds of codeless integrations and lists Microsoft Intune as an endpoint management integration example.hornbill.com · 28 Sept 2026
- Hosting and companion service
- Hornbill describes its service management solution as cloud-based, and its ITOM discovery service runs through a downloadable Site Integration Service for Windows Server.hornbill.com · 28 Sept 2026
- Security certifications
- Hornbill states that its data centers are SOC 2 Type II and SOC 3 Type II certified.trust.hornbill.com · 28 Sept 2026
- Data protection
- Hornbill says data in motion between an instance and web browser is encrypted via HTTPS/SSL and other data in transit uses secure protocols.trust.hornbill.com · 28 Sept 2026
- Support
- The Essential Success Plan is included in the subscription and provides 24×7 online assistance for critical service availability issues, community forums, knowledge resources, APIs, and up to three named contacts.hornbill.com · 28 Sept 2026
- Support options
- Hornbill offers paid Premier and Custom Concierge success plans in addition to its included Essential plan.docs.hornbill.com · 28 Sept 2026
- Company age
- Hornbill says it has pioneered service management for over 25 years; its story page does not state a founding year.hornbill.com · 28 Sept 2026
Company
- Founded
- 1995hornbill.com · 28 Sept 2026
- Headquarters
- London, United Kingdomhornbill.com · 28 Sept 2026
- Founded
- 1995hornbill.com · 28 Sept 2026
- Headquarters
- London, United Kingdomhornbill.com · 28 Sept 2026
- Headquarters
- London, United Kingdomhornbill.com · 28 Sept 2026
- Headquarters
- Hornbill Corporate Limited lists its postal address as 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom.hornbill.com · 28 Sept 2026
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Sources
- hornbill.com/products/it-asset-management· checked 22 Sept 2026
- hornbill.com/products/integrations· checked 28 Sept 2026
- hornbill.com/products· checked 28 Sept 2026
- trust.hornbill.com/compliance/· checked 28 Sept 2026
- trust.hornbill.com/security/· checked 28 Sept 2026
- hornbill.com/support-plans· checked 28 Sept 2026
- docs.hornbill.com/hornbill-customer-services· checked 28 Sept 2026
- hornbill.com/our-story· checked 28 Sept 2026
- hornbill.com/products/cmdb· checked 28 Sept 2026
- hornbill.com/products/service-manager/· checked 28 Sept 2026
- hornbill.com/contact-us· checked 28 Sept 2026
- hornbill.com/quote-request· checked 28 Sept 2026





