Best IT Service Catalog Software in 2026
Updated
In short: iTop is ranked #1 of 23 as of 4 October 2026, ahead of GLPI and Vivantio. The lowest first paid tier on this page is ManageEngine ServiceDesk Plus at $13/mo.
A service catalog can define what employees may request and how those requests are handled. Compare request portals with approval workflows and fulfillment automation to assess the request path. Eligibility rules and service ownership offer other ways to examine how access and responsibility are represented. Catalog item limits, free-plan availability, and paid-from pricing add scope and cost context. GLPI and Hornbill IT Asset Management lead the ranking, with iTop and ManageEngine ServiceDesk Plus next among the first entries. Matrix42 FastViewer, TeamDynamix DEX, USU Knowledge Management, and Freshservice also appear near the top. Weigh these listed features against the services and request processes you need to manage.
23 IT service catalog software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 iTop Top pick · 7.2 Free plan · Free
#2 GLPI Runner-up · 6.9 €19/mo
#3 Vivantio Also great · 6.8 $49/mo- Free plan apiLinuxmacOSself-hostedWebWindows
- Free plan
- Yes
RecognisedDocumentedFree planPlatformsFree About iTopVisit site - Free trial AndroidapiLinuxmacOSself-hostedWebWindows
- Free plan
- Yes
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms€19/mofirst paid tier About GLPIVisit site - apiself-hostedWeb
- Free plan
- No
- Paid from
- 49 /mo
RecognisedDocumentedFree planPlatforms$49/mofirst paid tier About VivantioVisit site - AndroidapiiOSWebWindows
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidiOSmacOSself-hostedWebWindows
- Free plan
- No
RecognisedDocumentedFree planPlatforms€45/mofirst paid tier About Matrix42 FastViewerVisit site - LinuxmacOSWebWindows
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms - AndroidiOSLinuxmacOSWebWindows
- Free plan
- Yes
- Paid from
- 13 /mo
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms$13/mofirst paid tier About ManageEngine ServiceDesk PlusVisit site - apiLinuxself-hostedWebWindowsRecognisedDocumentedFree planPlatforms
- Free trial AndroidapiiOSWeb
- Free plan
- No
- Paid from
- 19 /mo
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms$19/mofirst paid tier About FreshserviceVisit site - Free trial apiLinuxself-hostedWebWindows
- Free plan
- No
RecognisedDocumentedFree planPlatforms$41.67/mofirst paid tier About InvGate Service DeskVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
- Paid from
- 39 /mo
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms$39/mofirst paid tier About SolarWinds Service DeskVisit site - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms£51/mofirst paid tier About TOPdeskVisit site - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms$83333.33/mofirst paid tier About HaloITSMVisit site - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
- Paid from
- 89 /mo
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms$89/mofirst paid tier About SysAidVisit site - AndroidiOSWeb
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Request portal
- Yes
- Approval workflows
- Yes
- Eligibility rules
- Yes
- Fulfillment automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms - AndroidiOSWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Windows
- Free plan
- No
RecognisedDocumentedFree planPlatforms$1,455/mofirst paid tier About Microsoft System Center Service ManagerVisit site - WebLinux
- Free plan
- No
RecognisedDocumentedFree planPlatforms - WebRecognisedDocumentedFree planPlatforms
- WebRecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which IT service catalog software is ranked first on Everything Xiaomi?
iTop is ranked #1 of 23 with a score of 7.2. GLPI is second and Vivantio third.
How many of these have a free plan?
1 of the 23 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ManageEngine ServiceDesk Plus has the lowest first paid tier we found: $13/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.