GLPI is an IT management platform covering helpdesk tickets, asset inventory, and service management.
Best IT Service Catalog Software in 2026
When people need to request services from IT, catalog software can help define what is available and how requests move through fulfillment. Compared on approval workflows, request portals, fulfillment automation, and eligibility rules, the entries offer details for assessing request handling and access. Service ownership and catalog item limits add context on responsibility and scope, while Free plan availability…
Jira is a project management tool for teams that need to plan, organize and track work.
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Freshservice
Freshservice is an AI-powered IT management solution designed to simplify employee experiences.
AndroidiOSWebAPI7.9From $19 a month - 5

InvGate Service Desk
AndroidiOSWebAPI7.9From $500 a year - 6

iTop
iTop is open-source IT service management and configuration management database software for handling service requests and the systems behind them.
Free planOpen sourceWebAPILinuxmacOS7.9Free plan - 7

SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI7.9From $89 a month - 8

TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI7.8From £51 a month - 9
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
Free planWebAPISelf-hosted7.6Free plan - 10

SymphonyAI IT Service Management
SymphonyAI IT Service Management is a web-based service management offering built on Apex Aspen, SymphonyAI’s AI-powered enterprise IT service management platform.
AndroidiOSWebAPI7.4From $89 a month - 11

SolarWinds Service Desk
SolarWinds Service Desk is a cloud-based IT service management platform with incident, asset, configuration, and change management tools.
AndroidiOSWebAPI7.2From $39 a month - 12

Automic Continuous Delivery Automation
Automic Continuous Delivery Automation orchestrates application releases and deployments, with real-time monitoring and release reporting.
WebAPILinuxSelf-hosted6.5 - 13

HaloITSM
HaloITSM is a service management platform for IT teams and departments such as HR, Facilities, Finance and Legal, all under one platform and licence.
AndroidiOSWebAPI6.5 - 14
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.
AndroidiOSWebAPI6.5 - 15
OTRS
OTRS is help desk and IT service management software for customer service, IT service management, and corporate security.
AndroidiOSWebAPI6.3 - 16
TeamDynamix ITSM
AndroidiOSWebAPI6.0 - 17
OpenText Service Management
AndroidiOSWeb5.8 - 18

EasyVista Service Manager
EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.
WebSelf-hosted5.7 - 19

Matrix42 Enterprise Service Management
AndroidiOSWeb5.6 - 20
Microsoft System Center Service Manager
Microsoft System Center Service Manager is a Windows service management product deployed on an organization’s own systems.
Windows5.3From $1,455 a month - 21
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web5.0 - 224.9
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ServiceNow Service Catalog
ServiceNow Service Catalog is a web-based request portal for organizing employee requests and connecting them to approval and fulfillment processes.
Web4.8


