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Best IT Service Catalog Software in 2026

When people need to request services from IT, catalog software can help define what is available and how requests move through fulfillment. Compared on approval workflows, request portals, fulfillment automation, and eligibility rules, the entries offer details for assessing request handling and access. Service ownership and catalog item limits add context on responsibility and scope, while Free plan availability…

23 appsSorted 25 Oct 2026How we rank
18.4
GLPI logo

GLPI is an IT management platform covering helpdesk tickets, asset inventory, and service management.

Open sourceAndroidiOSWeb
From €19 a month
28.4
Jira logo

Jira is a project management tool for teams that need to plan, organize and track work.

Free planAndroidiOSWeb
Free plan
  1. 4Freshservice logo

    Freshservice

    Freshservice is an AI-powered IT management solution designed to simplify employee experiences.

    AndroidiOSWebAPI
    7.9From $19 a month
  2. 5InvGate Service Desk logo

    InvGate Service Desk

    AndroidiOSWebAPI
    7.9From $500 a year
  3. 6iTop logo

    iTop

    iTop is open-source IT service management and configuration management database software for handling service requests and the systems behind them.

    Free planOpen sourceWebAPILinuxmacOS
    7.9Free plan
  4. 7SysAid logo

    SysAid

    SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.

    AndroidiOSWebAPI
    7.9From $89 a month
  5. 8TOPdesk logo

    TOPdesk

    TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.

    AndroidiOSWebAPI
    7.8From £51 a month
  6. 9

    Vivantio

    Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.

    Free planWebAPISelf-hosted
    7.6Free plan
  7. 10SymphonyAI IT Service Management logo

    SymphonyAI IT Service Management

    SymphonyAI IT Service Management is a web-based service management offering built on Apex Aspen, SymphonyAI’s AI-powered enterprise IT service management platform.

    AndroidiOSWebAPI
    7.4From $89 a month
  8. 11SolarWinds Service Desk logo

    SolarWinds Service Desk

    SolarWinds Service Desk is a cloud-based IT service management platform with incident, asset, configuration, and change management tools.

    AndroidiOSWebAPI
    7.2From $39 a month
  9. 12Automic Continuous Delivery Automation logo

    Automic Continuous Delivery Automation

    Automic Continuous Delivery Automation orchestrates application releases and deployments, with real-time monitoring and release reporting.

    WebAPILinuxSelf-hosted
    6.5
  10. 13HaloITSM logo

    HaloITSM

    HaloITSM is a service management platform for IT teams and departments such as HR, Facilities, Finance and Legal, all under one platform and licence.

    AndroidiOSWebAPI
    6.5
  11. 14

    Hornbill IT Asset Management

    Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.

    AndroidiOSWebAPI
    6.5
  12. 15

    OTRS

    OTRS is help desk and IT service management software for customer service, IT service management, and corporate security.

    AndroidiOSWebAPI
    6.3
  13. 16

    TeamDynamix ITSM

    AndroidiOSWebAPI
    6.0
  14. 17
    5.8
  15. 18EasyVista Service Manager logo

    EasyVista Service Manager

    EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.

    WebSelf-hosted
    5.7
  16. 19Matrix42 Enterprise Service Management logo
    5.6
  17. 20

    Microsoft System Center Service Manager

    Microsoft System Center Service Manager is a Windows service management product deployed on an organization’s own systems.

    Windows
    5.3From $1,455 a month
  18. 21

    USU IT Service Management

    USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.

    Web
    5.0
  19. 22
    4.9
  20. 23ServiceNow Service Catalog logo

    ServiceNow Service Catalog

    ServiceNow Service Catalog is a web-based request portal for organizing employee requests and connecting them to approval and fulfillment processes.

    Web
    4.8

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