Microsoft System Center Service Manager

What Microsoft System Center Service Manager is

Microsoft System Center Service Manager is a Windows service management product deployed on an organization’s own systems. It brings several incident-management activities together: root-cause analysis, workaround tracking, incident linking, and permanent-fix tracking. This makes it suited to teams that need to investigate issues, record temporary responses, connect related incidents, and follow work through to a lasting resolution. The product is offered in Standard Edition and Datacenter Edition, with licensing based on a stated 16-core, 2-processor server assumption. Standard Edition costs $1,455 a month at billed Suggested Retail Price (MSRP), with coverage for 2 operating system environments or Hyper-V containers. Datacenter Edition costs $3,968 a month at billed MSRP and covers unlimited operating system environments or Hyper-V containers. Actual customer prices may vary. There is no free plan, but a 180-day trial is listed. Deployment is self-hosted and Windows is the listed platform.