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Best Microsoft System Center Service Manager Alternatives in 2026

Updated

20 apps from IT problem management software ranked against Microsoft System Center Service Manager on the same published basis.

  1. 1
    iTop Free plan apiLinuxMacself-hostedWeb Free7.1
    Microsoft System Center Service Manager vs iTop
  2. 2
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.9
    Microsoft System Center Service Manager vs FreeITSM
  3. 3
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.9
    Microsoft System Center Service Manager vs Znuny
  4. 4
    ZServiceDesk AndroidapiiOSLinuxMac 6.9
    Microsoft System Center Service Manager vs ZServiceDesk
  5. 5
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.8
    Microsoft System Center Service Manager vs GLPI
  6. 6
    Vivantio apiself-hostedWeb $49/mo6.8
    Microsoft System Center Service Manager vs Vivantio
  7. 7
    Alemba Service Manager AndroidapiiOSself-hostedWeb 6.7
    Microsoft System Center Service Manager vs Alemba Service Manager
  8. 8
    Infronest Problem Management Free trial AndroidapiiOSLinuxMac ₹29,999/mo6.7
    Microsoft System Center Service Manager vs Infronest Problem Management
  9. 9
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo6.6
    Microsoft System Center Service Manager vs Matrix42 FastViewer
  10. 10
    OMNITRACKER IT Service Management Center apiLinuxMacself-hostedWeb 6.6
    Microsoft System Center Service Manager vs OMNITRACKER IT Service Management Center
  11. 11
    TechExcel ProjectOne ALM Free trial AndroidiOSself-hostedWebWin $10/mo6.6
    Microsoft System Center Service Manager vs TechExcel ProjectOne ALM
  12. 12
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.4
    Microsoft System Center Service Manager vs ManageEngine ServiceDesk Plus
  13. 13
    Octopus ITSM AndroidapiiOSWebWin $95/mo6.4
    Microsoft System Center Service Manager vs Octopus ITSM
  14. 14
    Proactivanet ITSM AndroidapiiOSWeb 6.4
    Microsoft System Center Service Manager vs Proactivanet ITSM
  15. 15
    USU Knowledge Management apiLinuxself-hostedWebWin 6.4
    Microsoft System Center Service Manager vs USU Knowledge Management
  16. 16
    Agentforce Contact Center WebiOSAndroid $50/mo6.3
    Microsoft System Center Service Manager vs Agentforce Contact Center
  17. 17
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.3
    Microsoft System Center Service Manager vs Alloy Navigator
  18. 18
    DemandFlow ITSM apiWeb 6.3
    Microsoft System Center Service Manager vs DemandFlow ITSM
  19. 19
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.3
    Microsoft System Center Service Manager vs Freshservice
  20. 20
    Gfacility Free trial AndroidapiiOSWeb 6.3
    Microsoft System Center Service Manager vs Gfacility

Microsoft System Center Service Manager alternatives compared

#AppScoreFree planFromRuns on
1iTop7.1Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
2FreeITSM6.9Free planFreeAPI, Linux, self-hosted, Web, Windows
3Znuny6.9Free plan$374.92/moAPI, Linux, self-hosted, Web
4ZServiceDesk6.9Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
5GLPI6.8€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
6Vivantio6.8$49/moAPI, self-hosted, Web
7Alemba Service Manager6.7Android, API, iOS, self-hosted, Web, Windows
8Infronest Problem Management6.7No₹29,999/moAndroid, API, iOS, Linux, Mac, self-hosted, Web, Windows
9Matrix42 FastViewer6.6No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
10OMNITRACKER IT Service Management Center6.6API, Linux, Mac, self-hosted, Web, Windows
11TechExcel ProjectOne ALM6.6No$10/moAndroid, iOS, self-hosted, Web, Windows
12ManageEngine ServiceDesk Plus6.4$13/moAndroid, iOS, Linux, Mac, Web, Windows
13Octopus ITSM6.4No$95/moAndroid, API, iOS, Web, Windows
14Proactivanet ITSM6.4Android, API, iOS, Web
15USU Knowledge Management6.4API, Linux, self-hosted, Web, Windows
16Agentforce Contact Center6.3No$50/moWeb, iOS, Android
17Alloy Navigator6.3No$19/moAndroid, API, iOS, self-hosted, Web, Windows
18DemandFlow ITSM6.3API, Web
19Freshservice6.3No$19/moAndroid, API, iOS, Web
20Gfacility6.3NoAndroid, API, iOS, Web
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Questions about Microsoft System Center Service Manager alternatives

What is the best alternative to Microsoft System Center Service Manager?

iTop, number 1 in IT problem management software with a score of 7.1 out of 10. The others here: FreeITSM, Znuny, ZServiceDesk and 16 more.

What is the best free alternative to Microsoft System Center Service Manager?

iTop is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.