Servicely HR Service Delivery

What Servicely HR Service Delivery is

Servicely HR Service Delivery gives employees a self-service portal for HR guidance and services at any time. Employees can search for answers and policies, check leave balances, raise cases, and access services such as recruitment support. For HR teams, the product brings together request and case management, employee documents, onboarding and offboarding, and knowledge management. A no-code/low-code workflow builder automates employee requests, approvals, follow-ups, and onboarding and offboarding tasks. An AI virtual agent responds to common HR questions, while reports and dashboards provide workforce-service insights. The cloud-based platform can connect with an existing HRIS through a secure REST API. Cloud connections use token-based REST APIs; on-premises systems can connect through PowerShell, ODBC, or REST APIs. Listed integrations include Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite. Servicely says customer instances are single-tenant, data is not used to train AI models, and data is encrypted at rest and in transit using AES-256. Pricing is available on request, and demos are arranged through the company.