Servicely HR Service Delivery
Servicely HR Service Delivery gives employees a self-service portal for HR guidance and services at any time.
What Servicely HR Service Delivery is
Servicely HR Service Delivery gives employees a self-service portal for HR guidance and services at any time. Employees can search for answers and policies, check leave balances, raise cases, and access services such as recruitment support. For HR teams, the product brings together request and case management, employee documents, onboarding and offboarding, and knowledge management. A no-code/low-code workflow builder automates employee requests, approvals, follow-ups, and onboarding and offboarding tasks. An AI virtual agent responds to common HR questions, while reports and dashboards provide workforce-service insights. The cloud-based platform can connect with an existing HRIS through a secure REST API. Cloud connections use token-based REST APIs; on-premises systems can connect through PowerShell, ODBC, or REST APIs. Listed integrations include Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite. Servicely says customer instances are single-tenant, data is not used to train AI models, and data is encrypted at rest and in transit using AES-256. Pricing is available on request, and demos are arranged through the company.
Good
- Employee portal includes policies and leave balances.
- Workflow builder automates requests, approvals, and follow-ups.
- AI virtual agent supports common HR inquiries around the clock.
- Reports and dashboards provide operational insights.
- Dedicated single-tenant instances; data is not used to train AI.
Watch out
- Pricing is available only on request.
Who it suits
It suits HR teams seeking to centralize employee services and manage cases, requests, and workflows alongside an existing HRIS. Teams can request a demo and contact Servicely for pricing.
Verdict
Servicely combines employee self-service, HR case handling, workflow automation, and reporting in a cloud-based product. Its HRIS connections and integration options may suit teams centralizing services alongside existing systems, but pricing requires an inquiry.
Plans and prices
From Servicely HR Service Delivery's own pricing page, checked 30 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Servicely HR Service Delivery | Priced on request | Pricing provided on request; contact Servicely for a quote |
The facts
Each one read from Servicely HR Service Delivery's own pages, with the date it was checked.
What it does
- AI virtual agent
- Its AI virtual agent provides instant, 24/7 support for common HR inquiries.checked 30 Sep 2001
- Audience
- The product is presented for HR teams seeking to centralize employee services and manage cases, requests, and workflows alongside an existing HRIS.checked 30 Sep 2001
- Employee portal
- The HR portal lets employees find answers, access policies, check leave balances, raise HR cases, and access services such as recruitment support.checked 30 Sep 2001
- Encryption
- The company’s homepage states that data is encrypted at rest and in transit using AES-256.checked 30 Sep 2001
- Example integrations
- Servicely lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite as popular integrations.checked 30 Sep 2001
- HR case management
- The product includes HR request management, employee document management, onboarding and offboarding, and case and knowledge management.checked 30 Sep 2001
- HR features
- The listed features include an employee portal, HR request management, employee document management, onboarding and offboarding, case and knowledge management, and an AI virtual agent.checked 30 Sep 2001
- HRIS integration
- Servicely says it can integrate with an HRIS through its secure REST API.checked 30 Sep 2001
- HR workflows
- Servicely streamlines and automates onboarding, offboarding, employee requests, approvals, and follow-ups.checked 30 Sep 2001
- Integration methods
- For cloud systems, Servicely supports REST APIs with token-based authentication; for on-premises systems, it lists PowerShell, ODBC, and REST APIs.checked 30 Sep 2001
- Other integrations
- The integrations page lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite among supported connections.checked 30 Sep 2001
- Pricing
- Servicely asks prospective customers to contact its team to learn what the product will cost for their business.checked 30 Sep 2001
- Purpose
- Servicely HR Service Delivery helps employees access HR support and guidance through a 24/7 self-service portal.checked 30 Sep 2001
- Reporting
- The HR solution provides reports and dashboards for data-driven insights.checked 30 Sep 2001
- Security
- Servicely says its customer instances use dedicated single-tenant architecture and that customer data is not used to train AI models.checked 30 Sep 2001
- Support and demo
- The company offers a live demo arranged by contacting its team; the HR page also invites visitors to request a demo.checked 30 Sep 2001
- Workflow automation
- The page says HR teams can automate onboarding, offboarding, approvals, follow-ups, and employee requests with the no-code/low-code workflow builder.checked 30 Sep 2001
Where it runs
- Cloud platform
- Servicely describes its service management platform as cloud-based.checked 30 Sep 2001
The company
- Company
- Servicely lists an office at Level 3, 31 Alfred Street, Sydney, Australia, and does not state a founding year on the about page.checked 30 Sep 2001
- Company background
- Servicely says its founding team has decades of collective experience in service management and that the company was founded to build an AI-native service management platform.checked 30 Sep 2001
- Headquarters
- The contact page lists offices in Sydney, Australia, and London, United Kingdom.checked 30 Sep 2001
Money
- Trial and demo
- The company offers a live demo arranged through its team; the page does not specify a trial duration.checked 30 Sep 2001
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