16.9
ServiceNow HR Service Delivery provides employees with answers, guidance, and issue resolution as part of ServiceNow's Employee Experience solutions.
AndroidiOSWeb
Best HR Service Delivery Software in 2026
Employee support workflows can vary in how staff submit requests and find answers. Compare request channels, the employee portal, and knowledge base, then consider approval workflows, SLA management, and workflow automation for handling and routing work. Free-plan availability and paid-from pricing provide additional points to weigh. The 26 entries are ranked, starting with Hornbill IT Asset Management, LBi HR…
26.9
Sunrise HRCM brings employee HR cases, queries, and requests into one system, where HR teams can follow each case through to resolution and retain an…
AndroidiOSWeb
36.8
Avature is a configurable platform for talent acquisition and talent management, with recruiting and related HR solutions on one system.
AndroidiOSWeb
- 4
LBi HR HelpDesk
LBi HR HelpDesk is HR case-management and call-tracking software for taking employee inquiries through resolution.
Free planAndroidiOSWebSelf-hosted6.8Free plan - 5
Workday Benefits
Workday Benefits helps organizations administer employee benefits alongside employee data.
AndroidiOSWebAPI6.6 - 6
Darwinbox
Darwinbox is an enterprise human capital management platform for organizing HR processes and employee interactions.
AndroidiOSWebAPI6.3 - 7
Neocase HR Case Management
Neocase HR Case Management centralizes employee inquiries, assigns cases to HR agents, and tracks handling for request traceability.
AndroidiOSWebAPI6.1 - 8
Applaud HR Case Management
Applaud HR Case Management manages employee HR requests, using AI to handle routine requests, triage cases, route work, and identify automation opportunities.
AndroidiOSWeb6.0 - 9
Leena AI HR Service Delivery
Leena AI HR Service Delivery is a suite for employee support across the employee lifecycle, built around a virtual assistant for routine HR issues.
AndroidiOSWebAPI6.0 - 10
NextHRM HR Service Management
NextHRM HR Service Management is a web-based, cloud human resource management platform centered on a unified HR helpdesk.
Web5.7 - 11
Servicely HR Service Delivery
Servicely HR Service Delivery gives employees a self-service portal for HR guidance and services at any time.
WebAPI5.6 - 12
Infor HR Service Delivery
Infor HR Service Delivery is paid software for handling human-resources service cases and requests.
AndroidiOSWeb5.5 - 13
Dovetail HR Case Management
Dovetail HR Case Management is a web- and API-accessible system for HR teams and service centers handling employee inquiries and requests.
WebAPI5.4 - 14
Salesforce HR Service
Salesforce HR Service is a paid, web-based platform for employee service and HR support.
Web5.4From $15 a month - 15
Debrief
Debrief is web-based Human Resources Service Delivery software for growing companies, combining employee cases, performance reviews, coaching, shift…
Web5.3 - 16
Hornbill Digital HR Service Management
AndroidiOSWeb5.3 - 17
Oracle HR Help Desk
Oracle HR Help Desk is web-based software for handling employee HR requests and cases.
Web5.3From $4 a month - 18
Dayforce HR Service Delivery
Dayforce HR Service Delivery is a paid product for handling HR service requests on the web and Android.
AndroidWeb5.2 - 194.7
- 20
4.7 - 21
SAP SuccessFactors Enterprise Service Management
SAP SuccessFactors Enterprise Service Management is a paid, web-based product for organizing employee-facing services.
Web4.7