Oracle HR Help Desk

What Oracle HR Help Desk is

Oracle HR Help Desk is web-based software for handling employee HR requests and cases. It supports omnichannel case intake, a request catalog, and an HR knowledge base, giving employees ways to seek information or submit requests. Workflow automation and SLA tracking are included for organizing case handling and monitoring service commitments. HRIS synchronization is also listed. The product is paid and has no free plan. Oracle lists a starting price of $4/user/mo; its Fusion Human Resources Help Desk Cloud Service plan is priced at $4 a month. Oracle states that its standard subscription-service term is three years and that this plan has a minimum of 500 hosted employees. Those term and employee requirements matter alongside the per-user price when evaluating the service.