Infor HR Service Delivery

What Infor HR Service Delivery is

Infor HR Service Delivery is paid software for handling human-resources service cases and requests. Omnichannel intake gives employees and HR teams multiple ways to submit issues. Workflow automation helps route and process cases, while SLA tracking monitors service commitments. An HR knowledge base provides organized answers for recurring questions, and a separate knowledge-base capability is also listed. HRIS synchronization connects service activity with human-resources information systems so relevant employee information can stay aligned. The product is available on Android, iOS, and the web, covering mobile devices and browser access. Infor was founded in 2002 and is headquartered in Atlanta, Georgia, United States. Pricing is provided on request rather than as a published amount. The listed capabilities focus on case intake, automated workflows, service-level monitoring, knowledge resources, and HRIS connectivity for organizations organizing employee support processes.