Leena AI HR Service Delivery
Leena AI HR Service Delivery is a suite for employee support across the employee lifecycle, built around a virtual assistant for routine HR issues.
What Leena AI HR Service Delivery is
Leena AI HR Service Delivery is a suite for employee support across the employee lifecycle, built around a virtual assistant for routine HR issues. Leena AI says the assistant can automatically resolve up to 90% of employee queries. The helpdesk centralizes cases, supports conversational ticketing, and sends updates on raised issues. Employees can use a knowledge base, while HR teams can access and update its content from anywhere. An OCR-powered document system supports creating, retrieving, and deleting employee documents; employees can also update or retrieve them through the assistant. The suite supports personalized onboarding and custom HR workflows through a zero-code builder. Analytics cover resolution times, agent performance, ticket deflection, request types, volumes, and trends. Employee access channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business, and Zoom. Leena AI lists more than 200 enterprise integrations, including Workday, SAP, ServiceNow, Salesforce, and Oracle. Pricing is available by quote tailored to the organization. The company was founded in 2018 and is headquartered in New York.
Good
- Assistant is available around the clock.
- Centralizes employee cases and ticket updates.
- Includes OCR-based employee document management.
- Lists more than 200 enterprise integrations.
- Offers onboarding and custom workflow support.
Watch out
- No free plan is listed.
- Pricing requires a personalized quote.
Who it suits
It is aimed at organizations seeking centralized HR case handling, employee self-service, and automated workflows. The listed enterprise integrations and channels may suit teams supporting employees across multiple systems and communication tools.
Verdict
Leena AI HR Service Delivery combines an employee assistant with case management, knowledge, document tools, workflows, and analytics. Organizations should request a tailored quote and assess whether its listed channels and integrations fit their needs.
Plans and prices
From Leena AI HR Service Delivery's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Personalized quote | Priced on request | Quote tailored to the organization’s specific needs · flexible pricing options |
The facts
Each one read from Leena AI HR Service Delivery's own pages, with the date it was checked.
What it does
- Analytics
- Its analytics track resolution times, agent performance, ticket deflection, request types, volumes, and trends.checked 5 Oct 2026
- Channels
- Listed employee channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business, and Zoom.checked 5 Oct 2026
- Document management
- The AI-powered document system uses OCR for employee document creation, retrieval, and deletion, and lets employees update or retrieve documents through a virtual assistant.checked 5 Oct 2026
- Helpdesk
- The product centralizes employee cases, provides conversational ticketing, and sends automatic updates on raised issues.checked 5 Oct 2026
- Integrations
- Leena AI lists 200+ enterprise integrations and names Workday, SAP, ServiceNow, Salesforce, and Oracle among them.checked 5 Oct 2026
- Knowledge management
- Its knowledge base lets employees access information and HR teams access and update knowledge from anywhere.checked 5 Oct 2026
- Purpose
- The HR service delivery suite uses a virtual employee assistant to handle everyday employee issues and support service across the employee lifecycle.checked 5 Oct 2026
- Query resolution
- Leena AI says its 24/7 virtual employee assistant can automatically resolve up to 90% of employee queries.checked 5 Oct 2026
- Security
- The HR service delivery page describes Defense-in-Depth security, employee anonymity controls, a 24/7 Security Operations Center, GDPR controls, SOC 2, and CCPA.checked 5 Oct 2026
- Security details
- The trust page states AES-256-GCM encryption at rest, TLS 1.2+ in transit, AWS KMS key management, and SAML 2.0 and OAuth 2.0 support.checked 5 Oct 2026
- Support contact
- Leena AI lists [email protected] for questions about its products, features, pricing, or demos.checked 5 Oct 2026
- Target customers
- The pricing page describes the product as trusted by global Fortune 500 enterprises.checked 5 Oct 2026
- Workflows and onboarding
- The suite supports personalized onboarding workflows and custom HR workflows built with a zero-code workflow builder.checked 5 Oct 2026
The company
- Founded
- 2018checked 28 Sep 2026
- Headquarters
- New York, New York, United Stateschecked 28 Sep 2026
- Headquarters and founding
- Leena AI says it is headquartered in New York and was founded in 2018.checked 5 Oct 2026
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