Zoho Assist provides attended and on-demand remote support, along with unattended access for technicians.
Alternatives to Univerx Co-browsing
ScreenMeet Remote Support lets technology professionals remotely view and control customer or end-user devices to troubleshoot issues.
Cobrowse.io lets human and AI agents browse and navigate customers' digital channels together in real time, supporting web and mobile applications.
- 4

LiveCall
LiveCall is a video calling platform for B2C services, with separate roles for users, staff, and administrators.
Free planAndroidiOSWebAPI7.5Free plan - 5

Blitzz Visual Remote Assistance
Blitzz Visual Remote Assistance provides browser-based live video support for customer troubleshooting, inspections, and field work.
AndroidiOSWebAPI6.9From $175 a month - 6

Surfly
Surfly adds real-time co-browsing to websites, platforms, and apps so participants can work together in a shared web session.
Free planAndroidiOSWebAPI6.9Free plan - 7
Visual Assistance
Visual Assistance is a browser-based remote support tool for businesses that need to communicate visually with customers in real time.
AndroidiOSWebmacOS6.9From 66.67 NZD a month - 8

XMReality Remote Guidance
XMReality Remote Guidance connects on-site workers with remote experts through video and augmented reality tools for visual support.
AndroidiOSWebAPI6.9From $35 a month - 9
OnSight RVX
OnSight RVX is Hostcomm’s remote visual assistance platform for experts helping customers or field workers.
AndroidiOSWeb6.8From $29 a month - 10
Viewabo
Viewabo lets support teams see a customer’s smartphone camera feed during a live session to diagnose and resolve physical-product issues remotely.
AndroidiOSWeb6.8From $79 a month - 11
Cardina
Cardina lets support and sales teams view and interact with a customer's screen during a phone or live chat conversation.
Free planWeb6.7From $69 a month - 12

Median
Median provides real-time website co-browsing and screen sharing for customer support teams.
Free planWebAPISelf-hosted6.7From $25 a month - 13

Recursive Labs Visual Engagement Platform
Recursive Labs Visual Engagement Platform gives agents tools to see, guide, and assist customers in real time.
AndroidiOSWebAPI6.7 - 14
giosg
giosg is a B2B platform for customer support, sales, marketing and customer engagement, combining AI agents with live communication and digital engagement tools.
AndroidiOSWebAPI6.6From €790 a month - 15
RemoteCall
RemoteCall is attended remote-support software with access for Windows, macOS, Linux, Android, iOS/iPadOS, and web browsers.
AndroidiOSWebLinux6.5From $40.84 a month - 16
Grypp Universal CoBrowse
Grypp Universal CoBrowse is a paid browser-based co-browsing tool for contact-center support teams.
AndroidiOSWebAPI6.4 - 17
Fullview Cobrowsing
Fullview Cobrowsing lets support agents see and guide customers inside websites or web apps in real time, including desktop and mobile browser experiences.
AndroidiOSWeb6.3 - 18
SupportScreen
SupportScreen provides full-screen co-browsing for customer support, with optional remote control of a customer’s screen.
WebLinuxmacOSWindows6.1 - 19
Help Lightning Remote Assistance
Help Lightning Remote Assistance provides live remote expert guidance for field service organizations and call centers.
AndroidiOSWebmacOS6.0 - 20

ViiBE
ViiBE provides remote visual support for field operations, connecting customers and field workers with remote experts through calls and reports.
AndroidiOSWebAPI6.0 - 21

CobrowseApp
CobrowseApp gives customer support and customer success teams a way to view a user’s website pages live and guide them during a conversation.
Web5.9 - 22
Glia CoBrowsing
Glia CoBrowsing lets customer service representatives navigate websites and mobile apps alongside visitors, guiding them through complex tasks and forms in real time.
AndroidiOSWebAPI5.9 - 23
Salesforce Visual Remote Assistant
AndroidiOSWeb5.9From $50 a month - 24
TechSee VIA Platform
TechSee VIA Platform uses visual data to automate customer service processes.
AndroidiOSWebAPI5.9 - 25
SightCall Remote Visual Support
AndroidiOSWebmacOS5.4


