giosg
giosg is a B2B platform for customer support, sales, marketing and customer engagement, combining AI agents with live communication and digital engagement to…
What giosg is
giosg is a B2B platform for customer support, sales, marketing and customer engagement, combining AI agents with live communication and digital engagement tools. Its agents address customer service, ecommerce, lead generation and employee support. giosg Live brings chat, video calls, phone calls and WhatsApp into one agent interface, with human handoff. AI capabilities include more than 70 languages, translated knowledge bases, brand-specific behavior and suggested replies. The platform supports lead qualification, conversation routing and marketing journeys across channels. Integrations include Salesforce, Genesys, HubSpot, Pipedrive, Shopify, WhatsApp and Messenger, with open APIs for custom connections. AI agents can also connect through APIs or native connectors to CRM, PIM, ecommerce, helpdesk and DMS tools, including Microsoft Dynamics, Adobe and SharePoint. The company says it is GDPR compliant and ISO/IEC 27001:2022 certified, with customer data stored on EU servers and not used to train AI models. It describes safeguards such as fallback behavior, confidence controls and source citations. Optional VAULT adds AES encryption, stronger password settings and IP access controls. Email deployment is marked “Coming soon.”
Good
- Live interface combines chat, video, phone and WhatsApp
- AI agents support 70+ languages
- Human handoff is supported
- Open APIs available for custom integrations
- Customer data stored on EU servers
Watch out
- No free plan
- One-time setup/project fee applies
- Email deployment is marked “Coming soon”
Who it suits
giosg suits businesses seeking AI and live-agent tools for customer support, sales, marketing or employee assistance. Its integrations and optional VAULT controls may be relevant to organizations with specific system or data-control needs.
Verdict
giosg combines AI agents, live channels and integrations for business customer engagement. Review the listed starting price, setup fee and scope-dependent final pricing, and note that email deployment is not yet available.
Plans and prices
From giosg's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| giosg | €790 a month | Simpler use cases · pricing based on solution use and agreed result thresholds · Starting from €790 /month; one-time setup/project fee; final price depends on scope, integrations, and expected volumes. |
The facts
Each one read from giosg's own pages, with the date it was checked.
What it does
- AI agents
- giosg offers AI Support, Shopping, Lead, and Internal agents for customer service, ecommerce, sales and marketing, and employee support use cases.checked 5 Oct 2026
- AI capabilities
- AI agents support 70+ languages, auto-translated knowledge bases, brand-specific behavior, human handover, and AI-generated reply suggestions.checked 5 Oct 2026
- AI connections
- The AI Agent page says it connects through APIs or native connectors to CRM, PIM, ecommerce, helpdesk, and DMS tools, and names Salesforce, Microsoft Dynamics, HubSpot, Shopify, Adobe, and SharePoint.checked 5 Oct 2026
- AI data and safeguards
- giosg says customer data is not used to train AI models and describes AI guardrails including fallback behavior, confidence controls, and source citations.checked 5 Oct 2026
- Human handoff
- Yeschecked 24 Sep 2026
- Integrations
- giosg lists Salesforce, Genesys, HubSpot, Pipedrive, Shopify, WhatsApp, Messenger, and other integrations, and says it provides open APIs for custom integrations.checked 5 Oct 2026
- Limits and availability
- The AI Agent page marks email deployment as “Coming soon.”checked 5 Oct 2026
- Live channels
- giosg Live brings live chat, video calls, phone calls, and WhatsApp into one agent interface.checked 5 Oct 2026
- Pricing model
- giosg says it does not price by user seats or licenses and includes a one-time setup/project fee.checked 5 Oct 2026
- Product
- giosg is a B2B platform for customer support, sales, marketing, and customer engagement, combining AI agents with live communication and digital engagement tools.checked 5 Oct 2026
- Security
- giosg states that it is GDPR compliant and ISO/IEC 27001:2022 certified, with customer data stored on servers in the EU.checked 5 Oct 2026
- VAULT
- The optional VAULT feature offers AES data encryption, stronger password settings, and IP access controls for sensitive industries including banking, insurance, finance, and healthcare.checked 5 Oct 2026
The company
- Company
- giosg says it was founded in Helsinki, Finland, in 2011 and describes itself as a SaaS company with global operations.checked 5 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Helsinki, Finlandchecked 28 Sep 2026
Where it runs
- Mobile apps
- giosg’s mobile app guide says the app is available from the App Store for iOS and Google Play for Android.checked 5 Oct 2026
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