Cobrowse.io
Cobrowse.io lets human and AI agents browse and navigate customers' digital channels together in real time, supporting web and mobile applications.
What Cobrowse.io is
Cobrowse.io lets human and AI agents browse and navigate customers' digital channels together in real time, supporting web and mobile applications. Its feature list includes live observation, remote control, full-device screen sharing, session replay, PDF co-browsing, voice and video, and mobile camera sharing. The maker describes the service as private by default, with granular redaction controls for AI agents. Named integrations include Intercom, Zendesk, Talkdesk, Salesforce, Genesys, Freshdesk, Microsoft Dynamics 365, Five9, ServiceNow, and Amazon Connect. Custom agent integrations can connect with existing call handling, routing, queuing, and reporting. SDKs are listed for web, iOS, Android, React Native, Flutter, .NET Mobile, macOS, and Windows. Customers can host privately with a chosen cloud provider and region or run the service fully on-premise. A free development account is available for development and testing.
Good
- Supports live observation and remote control.
- Includes screen sharing, session replay, and PDF co-browsing.
- Lists SDKs for web, mobile, desktop, and .NET.
- Offers private cloud and on-premise deployment.
Watch out
- No free plan is listed.
- Web and mobile co-browsing is listed at $36 per agent per month, billed annually.
Who it suits
Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.
Verdict
Cobrowse.io combines collaborative browsing with a broad feature set and multiple deployment options. Compare the listed web and mobile plans and confirm which integrations suit your agent workflows.
Plans and prices
From Cobrowse.io's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Web co-browse | $18 a month | Web co-browsing · named agents · annually; per agent |
| Named agents — web and mobile apps | $36 a month | Co-browse on web and mobile apps · $36 /agent per month, billed annually |
| Web and mobile co-browse | $36 a month | Web and mobile app co-browsing · named agents · annually; per agent |
| Named agents — web | $216 a year | Co-browse on web · $216.00 per agent per year (= $18.00 per agent/month, billed annually) |
| Custom | Priced on request | Large agent counts · alternate licensing · enablement services · 24/7 incident response · self-hosting |
The facts
Each one read from Cobrowse.io's own pages, with the date it was checked.
What it does
- Agent tools
- The product includes laser pointer, annotations, drawing, remote control and full-device screen sharing.checked 15 Oct 2026
- AI co-browse
- The vendor offers AI-agent co-browsing so virtual agents can see customer screens and use visual guidance tools.checked 15 Oct 2026
- API
- Public API documentation describes an agent SDK instance with configurable API location, authorization token and license key, including self-hosted endpoints.checked 15 Oct 2026
- Changelog news
- The Android SDK changelog records version 3.17.1 on August 17, 2026, including a requirement for Kotlin 2.0 in the Compose SDK.checked 15 Oct 2026
- Custom integration
- Custom agent integrations are designed to be white-label and fit existing call handling, routing, queuing and reporting workflows.checked 15 Oct 2026
- Custom integrations
- Cobrowse says its custom agent integrations work with agent-facing software and can integrate with existing call handling, routing, queuing, and reporting.checked 3 Oct 2026
- Deployment
- The maker says customers can host privately with their chosen cloud provider and region or fully on-premise.checked 3 Oct 2026
- Documentation depth
- The documentation includes installation, feature guides, agent integrations, authentication, hosting, API reference, troubleshooting and security topics.checked 15 Oct 2026
- Features
- The maker lists live observation, remote control, full device screen sharing, session replay, PDF co-browsing, voice and video, and mobile camera sharing among its feature spotlights.checked 3 Oct 2026
- Hosting regions
- Managed hosting is offered as global, EU and US-only processing/storage options in addition to self-hosting.checked 15 Oct 2026
- Integrations
- Named integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks.checked 15 Oct 2026
- License model
- The legal terms grant a non-exclusive, non-transferable right to use proprietary software and prohibit reverse engineering, redistribution and unauthorized modification.checked 15 Oct 2026
- Limit: performance
- Some G2 reviewers report lag or slower session loading during busy periods and request better responsiveness.checked 15 Oct 2026
- Limit: pricing
- Some G2 reviewers consider per-agent pricing less competitive for smaller businesses.checked 15 Oct 2026
- Limit: reporting
- Several G2 reviewers ask for stronger administration, analytics, session insights and reporting.checked 15 Oct 2026
Where it runs
- Apple app requirements
- The Cobrowse.io iPhone/iPad app requires iOS 16 or later; the Mac version requires macOS 13 or later and Apple silicon.checked 15 Oct 2026
- Browser requirements
- Web support covers Chrome 105+, Firefox 142+, Safari 11+, Opera 120+ and Edge 139+.checked 15 Oct 2026
The company
- Company founded
- LinkedIn lists Cobrowse as founded in 2018.checked 15 Oct 2026
- Company legal name
- The vendor identifies itself as Cobrowse.io LLC.checked 15 Oct 2026
- Company size
- LinkedIn lists the company size as 11–50 employees.checked 15 Oct 2026
- Founded
- The About page lists 2018 as the founding year.checked 3 Oct 2026
- Headquarters
- The Apple listing gives Cobrowse.io LLC an address at 10 Allen Road, Wellesley, Massachusetts, United States.checked 15 Oct 2026
Money
- Free development account
- The documentation says users can register a free account for development and testing.checked 3 Oct 2026
- Free evaluation
- The JavaScript SDK repository describes the SDK as free to try and instructs users to create an account and free license key.checked 15 Oct 2026
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