Cobrowse.io
7.6#3 in video customer support softwareFrom $18 a monthAndroidiOSWebAPI
VisitCobrowse.io vs LiveCall
What both publish
| Fact | Cobrowse.io | LiveCall |
|---|---|---|
| Apple app requirements | The Cobrowse.io iPhone/iPad app requires iOS 16 or later; the Mac version requires macOS 13 or later and Apple silicon. | The Spinshell iPhone/iPad app requires iOS or iPadOS 13 or later; its latest listed version is 1.3.15 from December 27, 2022. |
| Browser requirements | Web support covers Chrome 105+, Firefox 142+, Safari 11+, Opera 120+ and Edge 139+. | Recommended clients are current Chrome on Windows, Mac and Android and Safari on iPhone/iPad; Internet Explorer is unsupported and embedded WebViews may fail. |
| Founded | The About page lists 2018 as the founding year. | 2006 |
| Headquarters | The Apple listing gives Cobrowse.io LLC an address at 10 Allen Road, Wellesley, Massachusetts, United States. | Tokyo, Japan |
| Integrations | Named integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks. | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. |
| Product | Cobrowse lets human and AI agents collaboratively browse and navigate customers’ digital channels in real time. | LiveCall is a video calling platform designed for B2C services, with separate user, staff, and administrator roles. |
| Rating on Capterra | 0 out of 5 from 0 reviews | 4.9 out of 5 from 7 reviews |
| Rating on GetApp | 0 out of 5 from 0 reviews | 4.9 out of 5 from 7 reviews |
Cobrowse.io plans
- Web co-browse$18 a month
- Named agents — web and mobile apps$36 a month
- Web and mobile co-browse$36 a month
- Named agents — web$216 a year
- CustomPriced on request
LiveCall plans
- FreeFree
- EnterprisePriced on request
- ProPriced on request
- StandardPriced on request
Pick Cobrowse.io if…
Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.
Pick LiveCall if…
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.