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Best ServiceNow ITSM Alternatives in 2026

12 apps from IT help desk software ranked against ServiceNow ITSM on the same published basis.

  1. 1
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.2
    ServiceNow ITSM vs Desk365
  2. 2
    iTop Free plan apiLinuxMacself-hostedWeb Free7.2
    ServiceNow ITSM vs iTop
  3. 3
    Genuity Helpdesk Free plan AndroidiOSWeb $39.99/mo7.1
    ServiceNow ITSM vs Genuity Helpdesk
  4. 4
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.9
    ServiceNow ITSM vs GLPI
  5. 5
    Vivantio apiself-hostedWeb $49/mo6.8
    ServiceNow ITSM vs Vivantio
  6. 6
    Atera Free trial AndroidapiiOSLinuxMac 6.7
    ServiceNow ITSM vs Atera
  7. 7
    HESK Free plan Web 6.7
    ServiceNow ITSM vs HESK
  8. 8
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.7
    ServiceNow ITSM vs Jitbit Helpdesk
  9. 9
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.6
    ServiceNow ITSM vs ManageEngine ServiceDesk Plus
  10. 10
    TeamDynamix DEX LinuxMacWebWin 6.6
    ServiceNow ITSM vs TeamDynamix DEX
  11. 11
    Web Help Desk WebWinMacLinuxiOS $26.67/mo6.6
    ServiceNow ITSM vs Web Help Desk
  12. 12
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.4
    ServiceNow ITSM vs Alloy Navigator
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