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Best OTOBO Alternatives in 2026

Updated

20 apps from IT help desk software ranked against OTOBO on the same published basis.

  1. 1
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.2
    OTOBO vs Desk365
  2. 2
    iTop Free plan apiLinuxMacself-hostedWeb Free7.2
    OTOBO vs iTop
  3. 3
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo7.2
    OTOBO vs KIX
  4. 4
    Genuity Helpdesk Free plan AndroidiOSWeb $39.99/mo7.1
    OTOBO vs Genuity Helpdesk
  5. 5
    iTop Free plan apiLinuxself-hostedWebWin Free7.1
    OTOBO vs iTop
  6. 6
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.9
    OTOBO vs GLPI
  7. 7
    Vivantio apiself-hostedWeb $49/mo6.8
    OTOBO vs Vivantio
  8. 8
    Atera Free trial AndroidapiiOSLinuxMac 6.7
    OTOBO vs Atera
  9. 9
    HESK Free plan Web 6.7
    OTOBO vs HESK
  10. 10
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.7
    OTOBO vs Jitbit Helpdesk
  11. 11
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.6
    OTOBO vs ManageEngine ServiceDesk Plus
  12. 12
    TeamDynamix DEX LinuxMacWebWin 6.6
    OTOBO vs TeamDynamix DEX
  13. 13
    Web Help Desk WebWinMacLinuxiOS $26.67/mo6.6
    OTOBO vs Web Help Desk
  14. 14
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.4
    OTOBO vs Alloy Navigator
  15. 15
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.4
    OTOBO vs Freshservice
  16. 17
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.3
    OTOBO vs InvGate Service Desk
  17. 18
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo6.3
    OTOBO vs SolarWinds Service Desk
  18. 19
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo6.3
    OTOBO vs TOPdesk
  19. 20
    Zendesk Employee Service Free trial AndroidapiiOSWeb $29/mo6.3
    OTOBO vs Zendesk Employee Service
  20. 21
    ALVAO IT Asset Management WebiOSAndroid $0.68/mo6.2
    OTOBO vs ALVAO IT Asset Management

OTOBO alternatives compared

#AppScoreFree planFromRuns on
1Desk3657.2Free plan$12/moAndroid, API, iOS, Web
2iTop7.2Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
3KIX7.2Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
4Genuity Helpdesk7.1Free plan$39.99/moAndroid, iOS, Web
5iTop7.1Free planFreeAPI, Linux, self-hosted, Web, Windows
6GLPI6.9No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
7Vivantio6.8No$49/moAPI, self-hosted, Web
8Atera6.7No—Android, API, iOS, Linux, Mac, Web, Windows
9HESK6.7Free plan—Web
10Jitbit Helpdesk6.7No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
11ManageEngine ServiceDesk Plus6.6No$13/moAndroid, iOS, Linux, Mac, Web, Windows
12TeamDynamix DEX6.6No—Linux, Mac, Web, Windows
13Web Help Desk6.6No$26.67/moWeb, Windows, Mac, Linux, iOS
14Alloy Navigator6.4No$19/moAndroid, API, iOS, self-hosted, Web, Windows
15Freshservice6.4No$19/moAndroid, API, iOS, Web
17InvGate Service Desk6.3No$41.67/moAPI, Linux, self-hosted, Web, Windows
18SolarWinds Service Desk6.3No$39/moAndroid, API, iOS, Web
19TOPdesk6.3No£51/moAndroid, API, iOS, self-hosted, Web
20Zendesk Employee Service6.3No$29/moAndroid, API, iOS, Web
21ALVAO IT Asset Management6.2No$0.68/moWeb, iOS, Android
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Questions about OTOBO alternatives

What is the best alternative to OTOBO?

Desk365, number 1 in IT help desk software with a score of 7.2 out of 10. The others here: iTop, KIX, Genuity Helpdesk and 16 more.

What is the best free alternative to OTOBO?

Desk365 is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.