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Best Nova-Suite Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against Nova-Suite on the same published basis.

  1. 1
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.2
    Nova-Suite vs Desk365
  2. 2
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo7.2
    Nova-Suite vs KIX
  3. 3
    iTop Free plan apiLinuxself-hostedWebWin Free7.0
    Nova-Suite vs iTop
  4. 4
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.9
    Nova-Suite vs FreeITSM
  5. 5
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.9
    Nova-Suite vs GLPI
  6. 6
    QueueDesk Free plan Web $79/mo6.8
    Nova-Suite vs QueueDesk
  7. 7
    Vivantio apiself-hostedWeb $49/mo6.8
    Nova-Suite vs Vivantio
  8. 8
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.7
    Nova-Suite vs Jitbit Helpdesk
  9. 9
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo6.7
    Nova-Suite vs Matrix42 FastViewer
  10. 11
    SlaMetric Free plan Web Free6.7
    Nova-Suite vs SlaMetric
  11. 12
    Xurrent Service Level Management AndroidapiiOSWeb 6.6
    Nova-Suite vs Xurrent Service Level Management
  12. 13
    Web Help Desk WebWinMacLinuxiOS $26.67/mo6.5
    Nova-Suite vs Web Help Desk
  13. 14
    Effigate Free trial apiLinuxMacWebWin $79/mo6.4
    Nova-Suite vs Effigate
  14. 15
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.4
    Nova-Suite vs ManageEngine ServiceDesk Plus
  15. 16
    Proactivanet ITSM AndroidapiiOSWeb 6.4
    Nova-Suite vs Proactivanet ITSM
  16. 17
    USU Knowledge Management apiLinuxself-hostedWebWin 6.4
    Nova-Suite vs USU Knowledge Management
  17. 18
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.3
    Nova-Suite vs Alloy Navigator
  18. 19
    Chronodesk Free trial AndroidiOSWeb $15/mo6.3
    Nova-Suite vs Chronodesk
  19. 20
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.3
    Nova-Suite vs Freshservice
  20. 21
    Easy8 HelpDesk Free trial self-hostedWeb 6.2
    Nova-Suite vs Easy8 HelpDesk

Nova-Suite alternatives compared

#AppScoreFree planFromRuns on
1Desk3657.2Free plan$12/moAndroid, API, iOS, Web
2KIX7.2Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
3iTop7.0Free planFreeAPI, Linux, self-hosted, Web, Windows
4FreeITSM6.9Free planFreeAPI, Linux, self-hosted, Web, Windows
5GLPI6.9No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
6QueueDesk6.8Free plan$79/moWeb
7Vivantio6.8No$49/moAPI, self-hosted, Web
8Jitbit Helpdesk6.7No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
9Matrix42 FastViewer6.7No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
11SlaMetric6.7Free planFreeWeb
12Xurrent Service Level Management6.6No—Android, API, iOS, Web
13Web Help Desk6.5No$26.67/moWeb, Windows, Mac, Linux, iOS
14Effigate6.4No$79/moAPI, Linux, Mac, Web, Windows
15ManageEngine ServiceDesk Plus6.4No$13/moAndroid, iOS, Linux, Mac, Web, Windows
16Proactivanet ITSM6.4No—Android, API, iOS, Web
17USU Knowledge Management6.4No—API, Linux, self-hosted, Web, Windows
18Alloy Navigator6.3No$19/moAndroid, API, iOS, self-hosted, Web, Windows
19Chronodesk6.3No$15/moAndroid, iOS, Web
20Freshservice6.3No$19/moAndroid, API, iOS, Web
21Easy8 HelpDesk6.2No—self-hosted, Web
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Questions about Nova-Suite alternatives

What is the best alternative to Nova-Suite?

Desk365, number 1 in IT SLA management software with a score of 7.2 out of 10. The others here: KIX, iTop, FreeITSM and 16 more.

What is the best free alternative to Nova-Suite?

Desk365 is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.