18.1
Zoho Assist provides attended and on-demand remote support, along with unattended access for technicians.
Free planAndroidiOSWeb
Alternatives to LiveCall
LiveCall suits B2C services that need browser-based video or audio contact between customers and staff. Customers can start from a computer or smartphone without an app, while teams get operator availability, automatic routing, chat, file sending, screen sharing, co-browsing, and optional recording. Reservations cover configurable menus, staff assignment, proxy booking, questionnaires, and email reminders. Administrators can manage staff, bookings, products, sales, branding,…
27.8
Blitzz Visual Remote Assistance provides browser-based live video support for customer troubleshooting, inspections, and field work.
AndroidiOSWeb
37.6
Cobrowse.io lets human and AI agents browse and navigate customers' digital channels together in real time, supporting web and mobile applications.
AndroidiOSWeb
- 4
Median
Median provides real-time website co-browsing and screen sharing for customer support teams.
Free planWebAPISelf-hosted7.3Free plan - 5
SightCall Remote Visual Support
AndroidiOSWebAPI7.1 - 6
XMReality Remote Guidance
XMReality Remote Guidance connects on-site workers with remote experts through video and augmented reality tools for visual support.
AndroidiOSWebAPI7.1From $35 a month - 7
OnSight RVX
OnSight RVX is Hostcomm’s remote visual assistance platform for experts helping customers or field workers.
AndroidiOSWeb7.0From $29 a month - 8
Visual Assistance
Visual Assistance is a browser-based remote support tool for businesses that need to communicate visually with customers in real time.
AndroidiOSWebmacOS7.0From 800 NZD a year - 9
Surfly
Surfly adds real-time co-browsing to websites, platforms, and apps so participants can work together in a shared web session.
Free planAndroidiOSWebAPI6.9Free plan - 10
Viewabo
Viewabo lets support teams see a customer’s smartphone camera feed during a live session to diagnose and resolve physical-product issues remotely.
AndroidiOSWeb6.9From $79 a month - 11
Cardina
Cardina lets support and sales teams view and interact with a customer's screen during a phone or live chat conversation.
Free planWeb6.7From $69 a month - 12
Recursive Labs Visual Engagement Platform
Recursive Labs Visual Engagement Platform gives agents tools to see, guide, and assist customers in real time.
AndroidiOSWebAPI6.7 - 13
giosg
giosg is a B2B platform for customer support, sales, marketing and customer engagement, combining AI agents with live communication and digital engagement tools.
AndroidiOSWebAPI6.6From €790 a month - 14
Univerx Co-browsing
AndroidiOSWebAPI6.6 - 15
RemoteCall
RemoteCall is attended remote-support software with access for Windows, macOS, Linux, Android, iOS/iPadOS, and web browsers.
AndroidiOSWebLinux6.5From $40.84 a month - 16
Grypp Universal CoBrowse
Grypp Universal CoBrowse is a paid browser-based co-browsing tool for contact-center support teams.
AndroidiOSWebAPI6.4 - 17
Fullview Cobrowsing
Fullview Cobrowsing lets support agents see and guide customers inside websites or web apps in real time, including desktop and mobile browser experiences.
AndroidiOSWeb6.3 - 18
Help Lightning Remote Assistance
Help Lightning Remote Assistance provides live remote expert guidance for field service organizations and call centers.
AndroidiOSWebmacOS6.1 - 19
SupportScreen
SupportScreen provides full-screen co-browsing for customer support, with optional remote control of a customer’s screen.
WebLinuxmacOSWindows6.1 - 20
Salesforce Visual Remote Assistant
AndroidiOSWeb6.0From $50 a month - 21
TechSee VIA Platform
TechSee VIA Platform uses visual data to automate customer service processes.
AndroidiOSWebAPI6.0 - 22
ViiBE
ViiBE provides remote visual support for field operations, connecting customers and field workers with remote experts through calls and reports.
AndroidiOSWebAPI6.0 - 23
CobrowseApp
CobrowseApp gives customer support and customer success teams a way to view a user’s website pages live and guide them during a conversation.
Web5.9 - 24
Glia CoBrowsing
Glia CoBrowsing lets customer service representatives navigate websites and mobile apps alongside visitors, guiding them through complex tasks and forms in real time.
AndroidiOSWebAPI5.9 - 25
ScreenMeet Live
AndroidiOSWeb5.3