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Ranked chart · Customer Service

Best Conversational Chatbots Software in 2026

26 appsSorted 20 Oct 2026How we rank
18.2

Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.

Free planAndroidiOSWeb
From $40 a month
28.2
Microsoft Copilot logo

Microsoft Copilot is an AI assistant available on the web, Windows, macOS, iOS, and Android.

Free planAndroidiOSWeb
From $99.99 a year
38.0

SOVA is a free, open-source ecosystem for building conversational AI, including virtual assistants, chatbots, speech tools, and neural-network software.

Free planOpen sourceAndroidiOSWeb
Free plan
  1. 4Yellow.ai logo

    Yellow.ai

    Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.

    Free planAndroidiOSWebAPI
    7.8Free plan
  2. 5Amazon Lex logo

    Amazon Lex

    Amazon Lex lets application builders create conversational interfaces that respond to voice or chat input in natural language.

    Free planAndroidiOSWebAPI
    7.7$0.50 one-time
  3. 6

    Intercom

    Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

    AndroidiOSWeb
    7.7From $19 a month
  4. 7ElevenLabs logo

    ElevenLabs

    ElevenLabs is a web and API platform for generating and working with speech, audio and other media.

    Free planWebAPI
    7.6From $6 a month
  5. 8IBM watsonx Assistant logo

    IBM watsonx Assistant

    IBM watsonx Assistant builds branded chatbots for live conversations across devices, applications, and channels.

    Free planWebAPISelf-hosted
    7.5From $140 a month
  6. 9Botpress logo

    Botpress

    Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows.

    Free planWebAPI
    7.3From $150 a month
  7. 10Zoho SalesIQ logo

    Zoho SalesIQ

    Zoho SalesIQ is a customer engagement platform for capturing and qualifying leads, communicating with customers, and supporting them through live chat and chatbots.

    Free planAndroidiOSWebAPI
    7.3Free plan
  8. 11Botmaker logo

    Botmaker

    Botmaker is a platform for building autonomous AI agents that manage customer conversations and workflows.

    AndroidiOSWebAPI
    7.0From $149 a month
  9. 12Landbot logo

    Landbot

    Free planWeb
    6.8From €32 a month
  10. 13ChatBot logo

    ChatBot

    ChatBot is a paid customer-conversation platform with web access and an API.

    WebAPI
    6.7From $25 a month
  11. 14

    Verloop.io

    Verloop.io is an enterprise AI suite for automating customer conversations across voice calls and chat.

    AndroidiOSWebAPI
    6.6
  12. 15Kore.ai logo

    Kore.ai

    WebAPISelf-hosted
    6.5
  13. 16Flow XO logo

    Flow XO

    Free planWeb
    6.4From $25 a month
  14. 17

    Haptik

    Haptik provides conversational AI agents for enterprise customer service, sales, bookings, and lead qualification.

    AndroidiOSWebAPI
    6.4
  15. 18
    6.4
  16. 19boost.ai logo

    boost.ai

    boost.ai is a conversational AI platform for automating customer service and internal support.

    WebAPI
    6.1
  17. 20
    6.1
  18. 21Rasa logo

    Rasa

    Free planWeb
    6.1Free plan
  19. 22

    Cognigy

    WebAPISelf-hosted
    5.9
  20. 23
    5.9
  21. 24Freshworks Freddy AI Agent logo

    Freshworks Freddy AI Agent

    Freshworks Freddy AI Agent is a web-based customer service product that handles conversations across email, web chat, WhatsApp, Facebook, Instagram,…

    Web
    5.7From $29 a month
  22. 25
    4.7

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