ChatBot
ChatBot is a paid customer-conversation platform with web access and an API.
What ChatBot is
ChatBot is a paid customer-conversation platform with web access and an API. Its AI Agent learns from a website, help center, product documents, or uploaded files, then answers questions, recommends products, and resolves common issues. A visual drag-and-drop builder customizes chatbot flows, and conversations can move from the AI Agent to a human team member. The service includes a website chatbot, live agent chat, visitor tracking, and omnichannel channels. Analytics can track performance down to individual chats and tickets. Workflows call external APIs and pass customer data to CRM or internal systems through webhooks. Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com; Instagram and Telegram are marked coming soon. ChatBot offers a 14-day trial without a credit card and no free plan. Essential costs $25 a month billed monthly, while Growth costs $99 a month billed monthly. Enterprise pricing is custom.
Good
- AI trained from business documents and websites
- Drag-and-drop flow builder
- Human handoff from automated conversations
- Analytics down to chats and tickets
- 14-day trial without credit card
Watch out
- No free plan
- Instagram and Telegram are listed as coming soon
Who it suits
ChatBot suits businesses combining automated answers with live support. It fits teams that need website chat, omnichannel connections, analytics, and workflow integrations.
Verdict
ChatBot brings AI assistance, live agents, visitor tracking, and workflow tools together. Its trial and integrations make it practical for teams evaluating automated customer conversations.
Plans and prices
From ChatBot's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essential | $25 a month | 1 AI Agent · 10 AI resolutions per month · 3 proactive campaigns · 50 live visitors tracked · monthly |
| Growth | $99 a month | 10 AI Agents · 200 AI resolutions per month · 10 workflow rules · 1,000 workflow executions · 30 proactive campaigns · monthly |
| Enterprise | Priced on request | Custom AI Agents · flexible scaling and usage limits · dedicated account team · SOC 2 Type 2 · SSO and audit logs · annual plan |
The facts
Each one read from ChatBot's own pages, with the date it was checked.
What it does
- Analytics
- Analytics can track how the AI and team perform down to the chat and ticket.checked 7 Oct 2026
- API connections
- Workflows can call external APIs and pass customer data to CRM or internal systems through webhooks.checked 7 Oct 2026
- Builder
- The visual builder lets users customize chatbot flows with drag-and-drop blocks.checked 7 Oct 2026
- Chat channels
- omnichannelchecked 23 Sep 2026
- Coming soon
- The integrations page lists Instagram and Telegram as coming soon.checked 7 Oct 2026
- Human handoff
- The product supports handing conversations from the AI Agent to a human team member.checked 7 Oct 2026
- Integrations
- Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com.checked 7 Oct 2026
- Live agent chat
- Yeschecked 23 Sep 2026
- Purpose
- ChatBot.com is an AI Agent trained on business data that answers customer questions, recommends products, and resolves common issues automatically.checked 7 Oct 2026
- Security
- The Enterprise plan lists SOC 2 Type 2, security assistance, SSO, and audit logs.checked 7 Oct 2026
- Support
- The pricing comparison lists 24/7/365 support reachable through the website or Text app.checked 7 Oct 2026
- Training
- The agent can learn from a website, help center, product documents, or uploaded files to build its knowledge base.checked 7 Oct 2026
- Visitor tracking
- Yeschecked 23 Sep 2026
- Website chatbot
- Yeschecked 23 Sep 2026
The company
- Founded
- 2002checked 28 Sep 2026
- Headquarters
- Wrocław, Polandchecked 28 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Trial
- The free trial lasts 14 days and does not require a credit card.checked 7 Oct 2026
Where it runs
- Platforms
- The features page describes Text for desktop and mobile, and the product supports website chat; it does not specify operating systems on this page.checked 7 Oct 2026
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