Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs ChatBot
What both publish
| Fact | Chatbase | ChatBot |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Analytics can track how the AI and team perform down to the chat and ticket. |
| Free plan | Yes | No |
| Headquarters | San Francisco, California | Wrocław, Poland |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | The product supports handing conversations from the AI Agent to a human team member. |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
ChatBot plans
- Essential$25 a month
- Growth$99 a month
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick ChatBot if…
ChatBot suits businesses combining automated answers with live support. It fits teams that need website chat, omnichannel connections, analytics, and workflow integrations.