Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Best SMS Chatbot Software in 2026
SMS chatbot software handles automated conversations over text, and its features can shape how exchanges work for customers and teams. Compare AI responses, two-way SMS, and interactive menus to assess reply and conversation-flow options; API access and workflow builders add other capabilities to consider. MMS support and message limits help clarify messaging scope, while free-plan availability and paid-from pricing…
Boei is an AI customer conversation platform that combines chatbot, live chat, a shared inbox, CRM and more than 50 contact channels.
Bryka turns business websites, documents, and product data into AI agents that can answer questions, take actions, and capture leads.
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eesel AI for SMS
eesel AI for SMS is a web-based agent that automatically replies to customer text messages using connected business knowledge.
Free planWebAPIExtension7.3From $299 a month - 5

Evoriqa SMS AI Chatbot
Evoriqa SMS AI Chatbot adds an AI support agent to business text conversations.
Free planWebAPI7.3From $29 a month - 6

Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support automation.
Free planWebAPI7.2Free plan - 7
Sinch Engage
Sinch Engage is a business messaging platform for SMS campaigns and two-way customer conversations.
AndroidiOSWebAPI7.2From $99 a month - 8

Smstools
Smstools combines SMS, WhatsApp, voice messaging and other business communications in a platform available through the browser, Android and iOS, with a developer API.
AndroidiOSWebAPI6.8 - 9

Aircall
AndroidiOSWebWindows6.7From $30 a month - 10
6.7From $25 a month - 11
Sarufi
Sarufi is a platform for building, testing, and deploying AI-powered conversational agents to automate business processes.
Free planWebAPI6.7Free plan - 12

AthenaText
AthenaText is an AI SMS qualification platform for inbound, appointment-driven businesses.
Free planWebAPI6.6From $49 a month - 13

ConvoCore
ConvoCore is a no-code platform for building and reselling AI voice and chat agents.
Free planWebAPI6.6From $29 a month - 14
Newo
Newo is a voice AI agent for business calls that can perform actions such as bookings and routing in a business’s existing systems.
Free planWebAPI6.6From $299 a month - 15

AfterLead
Web6.5From $1,500 a month - 16
Jack The Butler
Jack The Butler is an open-source AI concierge for hotels and hospitality businesses.
Free planWebAPILinuxmacOS6.3Free plan - 17
TextGlobal SMS Chatbot
TextGlobal SMS Chatbot is a no-code virtual assistant for businesses that want to service, support, and engage customers.
AndroidiOSWebAPI6.3 - 186.3From $149 a month
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6.1From $79 a month - 20
Botsify SMS Chatbot
Botsify SMS Chatbot sends automated SMS replies, reminders, and personalized messages, including to customers without internet access.
WebAPI6.1From $490 a year - 21
6.1From $199 a month - 22
LeadSixty
LeadSixty builds and runs AI systems for inbound lead response, qualification, appointment booking, and follow-up.
Web6.1From $297 a month - 23

TextIt
TextIt is a hosted tool for building interactive communication workflows across SMS, voice and social messaging.
WebAPI6.1From $25 a month - 246.0
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SMB Sidekick
WebAPI6.0From $29 a month