Newo

What Newo is

Newo is a voice AI agent for business calls that can perform actions such as bookings and routing in a business’s existing systems. Its SMS agent uses the same agent and conversation history as the phone line, replies by text, and can schedule the next step. Newo combines records across phone, text, and email, allowing conversations to continue with prior context. Follow-up sequences can move across channels and stop when a customer replies. Agents can use a knowledge base built from a business website and added materials. The integrations page lists 29 options, including Open Dental, Dentrix, Square, Housecall Pro, Calendly, GoHighLevel, WhatsApp, and Instagram. Newo says it supports 15+ languages and can switch languages mid-conversation. The product is available on web and through API. Pay As You Go costs nothing and includes 50 units once per account; AI Receptionist costs $299 a month and includes 200 units monthly, one agent at one location, and additional units at $1.50 each. Newo describes small and medium businesses, including restaurants, dental practices, cleaning companies, home services, and fitness studios, as target customers.