Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs Newo
What both publish
| Fact | Crisp | Newo |
|---|---|---|
| Headquarters | Nantes, France | 2261 Market Street #5263, San Francisco, CA 94114, USA |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The integrations page lists 29 options, including Open Dental, Dentrix, Square, Housecall Pro, Calendly, GoHighLevel, WhatsApp, and Instagram. |
| Knowledge base | Crisp provides a help center where companies can create, edit and manage help articles. | Each agent can use a knowledge base built from the business website and added materials when replying. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Newo is a voice AI agent that handles business calls and can complete actions such as bookings and routing in the business’s existing systems. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Newo plans
- Pay As You GoFree
- AI Receptionist$299 a month
- EnterprisePriced on request
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick Newo if…
Newo is aimed at small and medium businesses such as restaurants, dental practices, cleaning companies, home services, and fitness studios. It may suit businesses seeking phone and text conversations tied to scheduling and existing systems.