SMB Sidekick
The facts below are what the maker publishes about SMB Sidekick, checked and dated. Our editors have not written about it yet.
Plans and prices
From SMB Sidekick's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | $29 a month | 110 min/mo · 100 SMS/mo · 1 doc · $0.25/min overage · 1 location · 1 team seat · email support |
| Starter | $59 a month | 280 min/mo · 300 SMS/mo · 5 docs · $0.25/min overage · 1 location · 2 team seats · email support |
| Growth | $99 a month | 500 min/mo · 750 SMS/mo · 25 docs · $0.22/min overage · 1 location · 5 team seats · priority support |
| Pro | $199 a month | 1,050 min/mo · 2,000 SMS/mo · unlimited docs · $0.20/min overage · 5 locations · 15 team seats · dedicated support |
The facts
Each one read from SMB Sidekick's own pages, with the date it was checked.
What it does
- AI model
- The company says its AI agent Rover is built on Anthropic's Claude model.checked 7 Oct 2026
- Audience
- The company describes the product as built for small businesses and gives examples for plumbers, HVAC companies, restaurants, professional offices, and multi-location businesses.checked 7 Oct 2026
- Claude connector
- SMB Sidekick offers a Claude connector with 16 tools for reading business data and taking actions such as sending SMS and saving reports.checked 7 Oct 2026
- Data retention
- The policy says call summaries are automatically deleted after 3 years and SMS logs after 12 months.checked 7 Oct 2026
- Knowledge base
- Businesses can train the agent on their services, hours, prices, FAQs, and policies using uploaded documents, including PDF and DOCX files.checked 7 Oct 2026
- Messaging
- The SMS agent can automatically text missed callers, answer questions, qualify leads, and book appointments through two-way text conversations.checked 7 Oct 2026
- Notable limit
- The pricing comparison lists integrations as coming soon across all four plans, while the homepage names Google Calendar and Calendly as calendar connections.checked 7 Oct 2026
- Phone answering
- Its AI phone agent answers calls 24/7, handles FAQs, triages emergencies, and can book appointments in the business's brand voice.checked 7 Oct 2026
- Privacy
- The privacy policy says SMB Sidekick does not store raw call audio recordings or verbatim call transcripts, and does not collect voiceprints or biometric data.checked 7 Oct 2026
- Product
- SMB Sidekick is an AI receptionist and customer communications platform for small businesses that answers calls and texts, books appointments, manages leads, and uses business knowledge to answer questions.checked 7 Oct 2026
- Scheduling integrations
- The scheduling feature connects to Google Calendar and Calendly to check availability and book appointments.checked 7 Oct 2026
- Security
- The privacy policy says data is transmitted over HTTPS/TLS, Google OAuth tokens are encrypted at rest with AES-256, and row-level security isolates customer data.checked 7 Oct 2026
- Support
- The pricing page lists email support for Solo and Starter, priority support for Growth, and dedicated support for Pro.checked 7 Oct 2026
The company
- Company
- SMB Sidekick identifies Innova8 LLC as its parent company and service operator.checked 7 Oct 2026
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