TextGlobal SMS Chatbot
TextGlobal SMS Chatbot is a no-code virtual assistant for businesses that want to service, support, and engage customers.
What TextGlobal SMS Chatbot is
TextGlobal SMS Chatbot is a no-code virtual assistant for businesses that want to service, support, and engage customers. Teams can build rule-based bots for immediate assistance or AI-powered, intent-based bots that use natural language processing. A drag-and-drop editor and predefined templates let users create chatbots without coding. The product supports personalized interactions based on customer profiles and chat history, and TextGlobal describes it as serving customers across their preferred digital channels. Named integration examples include Microsoft, Salesforce, HubSpot, Adobe, Meta, and BigCommerce. Chatbot and two-way APIs can be used to build custom bots and connect with existing applications, CCaaS, or CRM solutions. The service is available on Android, iOS, web, and API; the online platform requires an internet-connected device and no download. TextGlobal offers a complimentary trial to develop a proof of concept, but does not state its duration. Two-Way Chat is described as bespoke, custom, and post-paid, including an AI chatbot; pricing is on request. Professional services can help create tailored chatbots, and 24/7 support is advertised.
Good
- Builds bots with a drag-and-drop editor
- Supports rule-based and AI intent-based chatbots
- Provides chatbot and two-way APIs
- Advertises 24/7 professional support
Watch out
- No chatbot-specific price is listed
- No free plan
Who it suits
The chatbot is designed for businesses and organizations, from startups to large corporations, that want to support customers across digital channels. It may suit teams seeking a no-code builder or help creating a tailored bot.
Verdict
TextGlobal offers no-code chatbot building, multiple bot types, and APIs for custom connections. Pricing is on request, and the complimentary trial has no stated duration.
Plans and prices
From TextGlobal SMS Chatbot's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ChatBot (Two-Way Chat) | Priced on request | Cloud-based contact centre · real-time chat via multiple channels · AI chatbot · Custom, post-paid |
The facts
Each one read from TextGlobal SMS Chatbot's own pages, with the date it was checked.
What it does
- APIs
- Chatbot and two-way APIs can be used to build custom chatbots and integrate with existing applications, CCaaS or CRM solutions.checked 4 Oct 2026
- Audience
- TextGlobal says its platform is designed for businesses and organisations ranging from startups to large corporate companies.checked 4 Oct 2026
- Bot types
- The service offers rule-based chatbots for immediate assistance and intent-based chatbots using AI and natural language processing.checked 4 Oct 2026
- Builder
- Users can create chatbots with a drag-and-drop editor and predefined templates without coding.checked 4 Oct 2026
- Build tools
- Chatbots can be built with a drag-and-drop editor and predefined templates.checked 4 Oct 2026
- Channels
- The maker describes the chatbot as supporting customers on their preferred digital channels through an omnichannel platform.checked 4 Oct 2026
- Chatbot types
- The product offers rule-based and AI-powered intent-based chatbots using natural language processing.checked 4 Oct 2026
- Customer context
- The product page describes personalized interactions using detailed customer profiles and chat history.checked 4 Oct 2026
- Integrations
- The chatbot page names Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce as integration examples.checked 4 Oct 2026
- Pricing
- The pricing page lists Two-Way Chat as Bespoke, Custom and Post-paid, and describes it as including an AI chatbot; it gives no chatbot-specific price.checked 4 Oct 2026
- Professional services
- TextGlobal says its professional services team can build tailor-made chatbots to fit business requirements.checked 4 Oct 2026
- Purpose
- TextGlobal describes the chatbot as a no-code virtual assistant for servicing, supporting and engaging customers.checked 4 Oct 2026
- Security
- TextGlobal's FAQ says data security is its highest priority and that it does not pass on customer data or data uploaded into an account.checked 4 Oct 2026
- Support
- TextGlobal says its professional services team can help build tailor-made chatbots and advertises 24/7 professional support on the chatbot page.checked 4 Oct 2026
The company
- Company history
- TextGlobal says it was conceived in 2008 and describes itself as a UK digital marketing service provider.checked 4 Oct 2026
Where it runs
- Platform access
- The FAQ says the platform is accessed online and requires no download, using a PC, laptop, tablet or mobile device with internet access.checked 4 Oct 2026
Money
- Trial
- The maker invites businesses to register for a complimentary trial to deliver proof of concept; it does not state a trial duration on this page.checked 4 Oct 2026
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