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LivePerson Conversation Builder

Place
#130 of 257
Score
6.9
LivePerson Conversation Builder's website

The facts below are what the maker publishes about LivePerson Conversation Builder, checked and dated. Our editors have not written about it yet.

Plans and prices

From LivePerson Conversation Builder's own pricing page, checked 13 Oct 2026.

All about pricing
PlanPriceWhat it gives you
BronzePriced on requestBoost agent efficiency with a messaging-first workspace
GoldPriced on requestEnhance personalization with advanced analytics and Generative AI
SilverPriced on requestIncrease self-service with intelligent automation

The facts

Each one read from LivePerson Conversation Builder's own pages, with the date it was checked.

What it does

Access
Users access Conversation Builder by logging into Conversational Cloud and choosing Automate > Conversation Builder.checked 13 Oct 2026
AI bot generation
Yeschecked 22 Sep 2026
Analytics
Built-in MACS analysis helps teams identify bot flow problems and make fixes in Conversation Builder.checked 13 Oct 2026
Audience
The product page describes Conversation Builder for nontechnical bot builders and organizations using bots across channels.checked 13 Oct 2026
Back-end integrations
The product can integrate with back-end systems including CRMs, scheduling tools, order and inventory management systems, and payment platforms.checked 12 Oct 2026
Bot analysis
Meaningful Automated Conversation Score analyzes how well bots help with customer queries, highlights flow problems such as poor routing, and identifies fixes.checked 12 Oct 2026
Bot diagnostics
Meaningful Automated Conversation Score analyzes friction in automated conversations and highlights failure points such as poor routing.checked 13 Oct 2026
Channel management
Conversation flows can be designed once and run across every messaging channel.checked 12 Oct 2026
Channels
Bots can reuse automated conversation flows across messaging channels, and the product supports messaging and voice bots.checked 13 Oct 2026
Compliance
LivePerson lists SOC 2, ISO 27001, PCI DSS 4.0, GDPR, SOX, HIPAA via Business Associate Agreement, and HITRUST among its security and compliance credentials.checked 12 Oct 2026
CRM connections
LivePerson lists CRM integrations including Salesforce, Microsoft Dynamics, ServiceNow, Oracle, and Zendesk.checked 12 Oct 2026
Deployment channels
multichannelchecked 22 Sep 2026
Generative AI
Conversation Builder bots can deliver answers enriched through KnowledgeAI's LLM-powered answer enrichment service.checked 13 Oct 2026
Human handoff
Yeschecked 22 Sep 2026
Integrations
Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems.checked 13 Oct 2026
Intended users
LivePerson describes its solutions for brands and enterprise customers, and says Conversation Builder supports nontechnical staff.checked 12 Oct 2026
Knowledge-base answers
Yeschecked 22 Sep 2026
No-code authoring
The guided assistant and point-and-click interface let nontechnical staff create chatbots.checked 12 Oct 2026
No-code creation
Nontechnical staff can create and optimize bots using a guided assistant and prebuilt templates.checked 13 Oct 2026
Other integration options
The Integration Hub provides access to Workato connectors and third-party APIs, and the pricing page lists connectors for IBM Watson, Google Dialogflow, Amazon Lex, and Microsoft bots.checked 12 Oct 2026
Pricing
The pricing page lists Bronze, Silver, and Gold plans and provides a Request a quote link without displaying prices.checked 13 Oct 2026
Purpose
Conversation Builder is a point-and-click chatbot builder for designing bots and automating conversations.checked 13 Oct 2026

The company

Founded
1995checked 19 Oct 2026

Money

Free plan
Nochecked 22 Sep 2026

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