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Chatbase vs LivePerson Conversation Builder

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatbaseLivePerson Conversation Builder
AnalyticsBackstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries.Built-in MACS analysis helps teams identify bot flow problems and make fixes in Conversation Builder.
Deployment channelsmultichannelmultichannel
Free planYesNo
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Yes
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems.
Knowledge-base answersYesYes

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

LivePerson Conversation Builder plans

  • BronzePriced on request
  • GoldPriced on request
  • SilverPriced on request

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick LivePerson Conversation Builder if…

You want what its maker publishes above — check its page for the details.

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