LivePerson Conversation Builder
6.9#130 in chatbot buildersWebAPI
VisitLivePerson Conversation Builder vs Voiceflow
What both publish
| Fact | LivePerson Conversation Builder | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | Bots can reuse automated conversation flows across messaging channels, and the product supports messaging and voice bots. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Founded | 1995 | 2019 |
| Human handoff | Yes | Yes |
| Integrations | Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Intended users | LivePerson describes its solutions for brands and enterprise customers, and says Conversation Builder supports nontechnical staff. | The product is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. |
| Knowledge-base answers | Yes | Yes |
LivePerson Conversation Builder plans
- BronzePriced on request
- GoldPriced on request
- SilverPriced on request
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick LivePerson Conversation Builder if…
You want what its maker publishes above — check its page for the details.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.