Botpress
Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows.
What Botpress is
Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows. Botpress Studio provides a visual environment for designing conversation flows, branching logic, and multi-step automations. Its Autonomous Engine uses language-model reasoning and structured logic to choose actions, run workflows, and connect with external systems and APIs. Studio can add documents, websites, spreadsheets, and CSVs to Knowledge Bases; Tables hold structured data across sessions. Developers can add custom code actions, bespoke integrations, multiple language-model configurations, and API access. Integrations include channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, and Stripe. Botpress Cloud is a managed web application recommended for new development. The Free plan costs nothing and includes 25 conversations, 3 seats, and 3 AI agents. Plus costs $150 a month, billed annually, and includes 250 conversations per month. The Free plan offers community support, while Plus includes live-chat technical support. Self-hosted and locally installed v12 versions are no longer available for new deployments.
Good
- Visual builder supports branching and multi-step automations.
- Knowledge Bases accept documents, websites, spreadsheets, and CSVs.
- Tables retain structured data across sessions.
- Free plan includes 25 conversations and 3 AI agents.
- Custom code actions and API access are available.
Watch out
- Self-hosted and locally installed v12 versions are unavailable for new deployments.
- Cloud limits bots to 30 installed integrations.
- Public API limit is 100 requests per second.
- Plus is $150 a month, billed annually.
Who it suits
Botpress suits teams building AI agents for customer support or other workflows, especially those needing visual flows, knowledge sources, integrations, or custom code. New projects are directed toward its managed Cloud platform.
Verdict
Botpress brings a visual agent builder, knowledge sources, workflow logic, and integrations into a managed platform. Check plan limits and the move away from new self-hosted deployments when deciding how to build.
Plans and prices
From Botpress's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 25 conversations · 3 seats · 3 AI agents · no top-ups or overages |
| Plus | $150 a month | 250 conversations/mo · 3 seats · unlimited AI agents · $25 AI usage · white-label webchat · custom-domain Help Center · live-chat technical support · billed annually |
| Team | $750 a month | 1,500 conversations/mo · unlimited seats · unlimited AI agents · Teams, routing and RBAC · team analytics · real-time collaboration · $150 AI usage · billed annually |
| Enterprise | Priced on request | custom conversation volume · dedicated support · uptime SLA · security review · custom storage · voice channel · custom pricing |
The facts
Each one read from Botpress's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 20 Sep 2026
- API
- The Botpress APIs include Chat, Admin, Files, Tables and Runtime APIs for managing bots, content, data, analytics and runtime messages.checked 28 Sep 2026
- Autonomous reasoning
- The Autonomous Engine uses LLM reasoning and structured logic to choose actions, execute multi-step workflows and connect to external APIs and systems.checked 28 Sep 2026
- Custom development
- Botpress supports custom code actions, bespoke integrations, multi-LLM configuration and programmatic API access.checked 28 Sep 2026
- Deployment channels
- multichannelchecked 20 Sep 2026
- Human handoff
- Yeschecked 20 Sep 2026
- Included conversations
- 250checked 20 Sep 2026
- Integrations
- The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs.checked 28 Sep 2026
- Integration verification
- Integrations marked with a checkmark in the Hub are verified by Botpress for safety and function.checked 28 Sep 2026
- Knowledge and data
- Studio can ingest documents, websites, spreadsheets and CSVs into Knowledge Bases, while Tables store structured data across sessions.checked 28 Sep 2026
- Knowledge-base answers
- Yeschecked 20 Sep 2026
- Paid from
- 150checked 20 Sep 2026
- Privacy
- Botpress says it adheres to GDPR, participates in an EU Data Protection Representative Program and uses organizational, physical and technical measures to protect personal data.checked 28 Sep 2026
- Purpose
- Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows.checked 28 Sep 2026
- Security compliance
- Botpress states that its infrastructure is SOC 2 and GDPR compliant and includes confidence thresholds, RAG systems and context-aware conversation management.checked 28 Sep 2026
- Self-hosting limit
- Botpress v12 and all self-hosted or locally installed versions are sunset and unavailable for new downloads, purchases or deployments.checked 28 Sep 2026
- Support
- The Free plan includes community support through Discord, documentation, Botpress Academy and YouTube, while Plus includes technical support through live chat.checked 28 Sep 2026
- Visual builder
- Botpress Studio provides a visual development environment with drag-and-drop conversation flows, branching logic and multi-step automations.checked 28 Sep 2026
- Visual flow builder
- Yeschecked 20 Sep 2026
Where it runs
- Cloud platform
- Botpress Cloud is a fully managed web application and is the recommended platform for new development.checked 28 Sep 2026
- Platform limits
- Botpress Cloud documents a maximum of 30 installed integrations per bot and a public API limit of 100 requests per second.checked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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