Best Intermedia Contact Center Alternatives in 2026
Updated
20 apps from call center software ranked against Intermedia Contact Center on the same published basis.
- 1Intermedia Contact Center vs Freshcaller
- 2Intermedia Contact Center vs Genesys Cloud CX
- 3Intermedia Contact Center vs Amazon Connect
- 4Intermedia Contact Center vs 8x8 Contact Center
- 5Intermedia Contact Center vs RingCentral RingCX
- 6Intermedia Contact Center vs Dialpad Support
- 7Intermedia Contact Center vs Avaya Experience Platform
- 8Intermedia Contact Center vs GoTo Contact Center
- 9Intermedia Contact Center vs Google Contact Center AI Platform
- 10Intermedia Contact Center vs Daktela Contact Center
- 11Intermedia Contact Center vs Zoom Contact Center
- 12Intermedia Contact Center vs Zendesk Contact Center
- 13Intermedia Contact Center vs OpenScape Contact Center Enterprise
- 14Intermedia Contact Center vs Talkdesk CX Cloud
- 15Intermedia Contact Center vs uContact
- 16Intermedia Contact Center vs Agentforce Contact Center
- 17Intermedia Contact Center vs Exotel Contact Center
- 18Intermedia Contact Center vs C-Zentrix Contact Center
- 19Intermedia Contact Center vs Mitel CX
- 20Intermedia Contact Center vs Twilio Flex
Intermedia Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 8.9 | Free plan | $15/mo | Android, iOS, Web |
| 2 | Genesys Cloud CX | 8.6 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 3 | Amazon Connect | 8.6 | No | — | Android, API, iOS, Web |
| 4 | 8x8 Contact Center | 8.5 | No | — | Android, API, iOS, Mac, Web, Windows |
| 5 | RingCentral RingCX | 8.3 | No | $65/mo | API, Mac, Web, Windows |
| 6 | Dialpad Support | 8.3 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 7 | Avaya Experience Platform | 8.1 | No | $48/mo | API, self-hosted, Web |
| 8 | GoTo Contact Center | 8.1 | No | — | Windows, Mac, iOS, Android, Web |
| 9 | Google Contact Center AI Platform | 7.9 | No | — | Web, iOS, Android |
| 10 | Daktela Contact Center | 7.9 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 11 | Zoom Contact Center | 7.8 | No | — | — |
| 12 | Zendesk Contact Center | 7.8 | No | $33/mo | Web |
| 13 | OpenScape Contact Center Enterprise | 7.8 | No | — | Web, Windows |
| 14 | Talkdesk CX Cloud | 7.8 | No | $85/mo | Web |
| 15 | uContact | 7.8 | No | $59.99/mo | Web, iOS, Android |
| 16 | Agentforce Contact Center | 7.8 | No | $50/mo | Web, iOS, Android |
| 17 | Exotel Contact Center | 7.8 | No | $70/mo | API, Linux, Mac, Web, Windows |
| 18 | C-Zentrix Contact Center | 7.8 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 19 | Mitel CX | 7.7 | No | — | — |
| 20 | Twilio Flex | 7.7 | No | $1/mo | API, self-hosted, Web |
Make your app an alternative to Intermedia Contact Center
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Intermedia Contact Center alternatives
What is the best alternative to Intermedia Contact Center?
Freshcaller, number 1 in call center software with a score of 8.9 out of 10. The others here: Genesys Cloud CX, Amazon Connect, 8x8 Contact Center and 16 more.
What is the best free alternative to Intermedia Contact Center?
Freshcaller is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.