Best HelpMaster Alternatives in 2026
Updated
20 apps from IT help desk software ranked against HelpMaster on the same published basis.
- 1HelpMaster vs Desk365
- 2HelpMaster vs iTop
- 3HelpMaster vs KIX
- 4HelpMaster vs Genuity Helpdesk
- 5HelpMaster vs iTop
- 6HelpMaster vs GLPI
- 7HelpMaster vs Vivantio
- 8HelpMaster vs Atera
- 9HelpMaster vs HESK
- 10HelpMaster vs Jitbit Helpdesk
- 11HelpMaster vs ManageEngine ServiceDesk Plus
- 12HelpMaster vs TeamDynamix DEX
- 13HelpMaster vs Web Help Desk
- 14HelpMaster vs Alloy Navigator
- 15HelpMaster vs Freshservice
- 16HelpMaster vs OTOBO
- 17HelpMaster vs InvGate Service Desk
- 18HelpMaster vs SolarWinds Service Desk
- 19HelpMaster vs TOPdesk
- 20HelpMaster vs Zendesk Employee Service
HelpMaster alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Desk365 | 7.2 | Free plan | $12/mo | Android, API, iOS, Web |
| 2 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | KIX | 7.2 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 4 | Genuity Helpdesk | 7.1 | Free plan | $39.99/mo | Android, iOS, Web |
| 5 | iTop | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 6 | GLPI | 6.9 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 7 | Vivantio | 6.8 | No | $49/mo | API, self-hosted, Web |
| 8 | Atera | 6.7 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 9 | HESK | 6.7 | Free plan | — | Web |
| 10 | Jitbit Helpdesk | 6.7 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | ManageEngine ServiceDesk Plus | 6.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 12 | TeamDynamix DEX | 6.6 | No | — | Linux, Mac, Web, Windows |
| 13 | Web Help Desk | 6.6 | No | $26.67/mo | Web, Windows, Mac, Linux, iOS |
| 14 | Alloy Navigator | 6.4 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 15 | Freshservice | 6.4 | No | $19/mo | Android, API, iOS, Web |
| 16 | OTOBO | 6.4 | No | €325/mo | API, Linux, self-hosted, Web |
| 17 | InvGate Service Desk | 6.3 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 18 | SolarWinds Service Desk | 6.3 | No | $39/mo | Android, API, iOS, Web |
| 19 | TOPdesk | 6.3 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 20 | Zendesk Employee Service | 6.3 | No | $29/mo | Android, API, iOS, Web |
Make your app an alternative to HelpMaster
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about HelpMaster alternatives
What is the best alternative to HelpMaster?
Desk365, number 1 in IT help desk software with a score of 7.2 out of 10. The others here: iTop, KIX, Genuity Helpdesk and 16 more.
What is the best free alternative to HelpMaster?
Desk365 is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.