NinjaOne
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access.
What NinjaOne is
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access. It is designed for IT teams and managed service providers that monitor, protect, and manage endpoints. Its remote monitoring and management features include real-time monitoring and alerts, automated patching, endpoint task automation, and condition-based auto-remediation. NinjaOne says its RMM can patch Windows, macOS, and Linux operating systems and update over 200 third-party applications. Mobile device management covers Android and Apple devices, including enrollment, policy-based controls, and real-time visibility. Backup is available for endpoints, servers, and SaaS, with compliance support for Microsoft 365 and Google Workspace. Listed integrations include CrowdStrike, Microsoft Intune, ServiceNow, SentinelOne, Slack, Okta, and Splashtop. NinjaOne states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified. The company advertises free, unlimited support and 24x7 support localized in seven languages. Pricing is on request, and a 14-day trial is offered.
Good
- Automates patching and endpoint tasks.
- Supports Windows, macOS, and Linux patching.
- Backup covers endpoints, servers, and SaaS.
- Advertises free, unlimited support.
Watch out
- There is no free plan.
- Pricing is on request and varies by region.
- The 14-day trial is the listed trial period.
Who it suits
NinjaOne suits IT teams and managed service providers seeking endpoint management, patching, backup, and remote access in one platform. Its mobile management features also cover Android and Apple devices.
Verdict
NinjaOne combines endpoint management, patching, backup, and remote access for IT operations. Buyers should request current pricing, since the per-device price depends on region, products, endpoint count, and promotions.
Plans and prices
From NinjaOne's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| NinjaOne endpoint management | $1.50 a month | Commercial, non-FedRAMP instance · Price varies by region and products purchased · Volume discounts may apply · Per device per month; starts at $1.50 USD at 10,000 endpoints and increases to $3.75 USD at 50 or fewer endpoints. |
| Per-device commercial pricing | $1.50 a month | $1.50/month at 10,000 endpoints · $3.75/month at 50 or fewer endpoints · commercial non-FedRAMP instance · Monthly or annually; volume tier |
The facts
Each one read from NinjaOne's own pages, with the date it was checked.
What it does
- Automation
- Condition-based scripts can automatically detect and remediate issues such as stopped services, missed reboots, open ports and missing applications.checked 14 Oct 2026
- Backup
- NinjaOne offers endpoint, server and SaaS backup with Microsoft 365 and Google Workspace compliance support.checked 14 Oct 2026
- Core use
- The platform is designed to monitor, protect, and manage endpoints for IT teams and managed service providers.checked 9 Oct 2026
- Current status
- On October 14, 2026 the status page showed all regions operational while listing scheduled infrastructure and release maintenance windows that day.checked 14 Oct 2026
- Deployment
- cloudchecked 19 Sep 2026
- Documentation depth
- The public documentation site includes administration, API, backup, endpoint management, MDM, remote access, vulnerability management, reporting, PSA, ticketing and patch-management sections.checked 14 Oct 2026
- Endpoint automation
- Its RMM features include real-time monitoring and alerting, automated patching, endpoint task automation, and condition-based auto-remediation.checked 9 Oct 2026
- Endpoint management
- The platform provides centralized visibility, inventory, configuration, monitoring and automation for organizational devices.checked 14 Oct 2026
- Extensibility
- Documentation covers scripting, automation, custom fields, CLI and API access to documentation and asset data.checked 14 Oct 2026
- Founders
- Crunchbase lists Christopher Matarese, Eric Herrera and Sal Sferlazza as founders.checked 14 Oct 2026
- Funding news
- ITPro reported on January 9, 2026 that NinjaOne reached $500 million in fiscal-2025 annual recurring revenue and nearly 70% year-over-year growth.checked 14 Oct 2026
- Installation
- NinjaOne supplies generic Windows, Linux and macOS installers and supports alphanumeric installation tokens representing server, organization, location and role.checked 14 Oct 2026
- Integrations
- Named integrations include CrowdStrike, SentinelOne, Splashtop, ServiceNow, Microsoft Intune, Slack, ConnectWise, Okta, OneLogin and IT Glue.checked 14 Oct 2026
- License limits
- NinjaOne says it has no hard cap on licenses.checked 9 Oct 2026
- Limit: backup and security gaps
- Software Advice reviewers report that VM backup can be clunky, recovery-point granularity is insufficient and an EDR capability is absent.checked 14 Oct 2026
- Limit: pricing and cancellation
- Trustpilot reviews complain about unclear trial promises, renewal or cancellation handling and continued billing during offboarding.checked 14 Oct 2026
The company
- Company
- NinjaOne says it exists to simplify IT by unifying endpoint management, automation, and security in one platform.checked 9 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as NinjaOne, LLC., formerly known as NinjaRMM.checked 14 Oct 2026
- Company location and size
- Crunchbase lists Austin, Texas headquarters and a 1,001–5,000 employee range.checked 14 Oct 2026
- Company scale
- NinjaOne’s about page states more than 2,000 employees and more than 40,000 customers.checked 14 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Austin, Texas, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 19 Sep 2026
Where it runs
- Limit: mobile app reliability
- Google Play reviewers report crashes, inability to launch scripts and missing ticket or problem notifications in the Android app.checked 14 Oct 2026
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