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Best Exotel Contact Center Alternatives in 2026

Updated

20 apps from contact center software ranked against Exotel Contact Center on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free7.4
    Exotel Contact Center vs Webex App
  2. 2
    Zoom Scheduler WebWinMacLinuxiOS 6.9
    Exotel Contact Center vs Zoom Scheduler
  3. 3
    Agentforce Vibes Free plan WebiOSAndroid $125/mo6.8
    Exotel Contact Center vs Agentforce Vibes
  4. 4
    Mitel Secure Cloud AndroidiOSMacWebWin 6.8
    Exotel Contact Center vs Mitel Secure Cloud
  5. 5
    Freshdesk Free plan api $19/mo6.7
    Exotel Contact Center vs Freshdesk
  6. 6
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo6.6
    Exotel Contact Center vs Comm100 Contact Center
  7. 7
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo6.6
    Exotel Contact Center vs Daktela Contact Center
  8. 8
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.6
    Exotel Contact Center vs Dialpad Support
  9. 9
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.5
    Exotel Contact Center vs Genesys Cloud CX
  10. 10
    VICIdial Free trial AndroidapiiOSLinuxself-hosted $400/mo6.5
    Exotel Contact Center vs VICIdial
  11. 11
    8x8 Contact Center AndroidapiiOSMacWeb 6.4
    Exotel Contact Center vs 8x8 Contact Center
  12. 12
    Amazon Connect Free trial AndroidapiiOSWeb 6.4
    Exotel Contact Center vs Amazon Connect
  13. 13
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo6.4
    Exotel Contact Center vs Exotel Contact Center
  14. 14
    Vivocha AndroidapiiOSWeb 6.4
    Exotel Contact Center vs Vivocha
  15. 15
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.3
    Exotel Contact Center vs Avaya Aura Private Cloud
  16. 16
    Bright Pattern Contact Center apiMacself-hostedWebWin 6.3
    Exotel Contact Center vs Bright Pattern Contact Center
  17. 17
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo6.3
    Exotel Contact Center vs MyOperator
  18. 18
    Natterbox AndroidextensioniOSWeb $82/mo6.3
    Exotel Contact Center vs Natterbox
  19. 19
    Odigo Free trial AndroidapiiOSWeb €40/mo6.3
    Exotel Contact Center vs Odigo
  20. 20
    Vonage SMS API Free trial AndroidapiiOSWeb 6.3
    Exotel Contact Center vs Vonage SMS API

Exotel Contact Center alternatives compared

#AppScoreFree planFromRuns on
1Webex App7.4Free planFreeAndroid, iOS, Mac, Web, Windows
2Zoom Scheduler6.9Web, Windows, Mac, Linux, iOS, Android
3Agentforce Vibes6.8Free plan$125/moWeb, iOS, Android
4Mitel Secure Cloud6.8Android, iOS, Mac, Web, Windows
5Freshdesk6.7Free plan$19/moAPI
6Comm100 Contact Center6.6No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
7Daktela Contact Center6.6No€12/moAndroid, API, iOS, Mac, Web, Windows
8Dialpad Support6.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
9Genesys Cloud CX6.5No$75/moWeb, Windows, Mac, iOS, Android
10VICIdial6.5$400/moAndroid, API, iOS, Linux, self-hosted, Web
118x8 Contact Center6.4Android, API, iOS, Mac, Web, Windows
12Amazon Connect6.4NoAndroid, API, iOS, Web
13Exotel Contact Center6.4No$70/moAPI, Linux, Mac, Web, Windows
14Vivocha6.4Android, API, iOS, Web
15Avaya Aura Private Cloud6.3Android, API, iOS, Mac, Web, Windows
16Bright Pattern Contact Center6.3API, Mac, self-hosted, Web, Windows
17MyOperator6.3No₹5,000/moAndroid, API, iOS, Web
18Natterbox6.3No$82/moAndroid, Browser, iOS, Web
19Odigo6.3No€40/moAndroid, API, iOS, Web
20Vonage SMS API6.3Android, API, iOS, Web
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Questions about Exotel Contact Center alternatives

What is the best alternative to Exotel Contact Center?

Webex App, number 1 in contact center software with a score of 7.4 out of 10. The others here: Zoom Scheduler, Agentforce Vibes, Mitel Secure Cloud and 16 more.

What is the best free alternative to Exotel Contact Center?

Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.