18.6
Free planOpen sourceAndroidiOSWeb
Alternatives to Exotel Contact Center
28.0
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWeb
37.9
Amazon Connect Customer is an AI-based customer experience service for handling interactions from proactive outreach through self-service and agent assistance.
AndroidiOSWeb
- 4
Agentforce Contact Center
Agentforce Contact Center is paid contact-center software available on web, iOS, and Android.
AndroidiOSWebAPI7.8From $50 a month - 5
Luware Nimbus
Luware Nimbus is a cloud contact center and customer experience platform built around Microsoft Teams.
AndroidiOSWebAPI7.8 - 6
Webex App
Webex App combines messaging and meetings across web, Windows, macOS, iOS, and Android.
Free planAndroidiOSWebmacOS7.8Free plan - 7
Qiscus
Qiscus Omnichannel Chat brings customer conversations from messaging services, social platforms, marketplaces and live chat into one platform, with…
AndroidiOSWebAPI7.7From $115 a month - 8
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6 - 9
GoTo Contact Center
GoTo Contact Center is a paid contact center service for inbound and outbound calling, with omnichannel digital channels.
AndroidiOSWebAPI7.5From $29.95 a month - 10
Daktela Contact Center
Daktela Contact Center is an AI-powered customer service platform that brings voice calls, live chat, email, and social media into one system.
AndroidiOSWebAPI7.3From €12 a month - 11
Odigo
Odigo is a European provider, operator, integrator, and publisher of AI-driven contact center as a service software.
AndroidiOSWebAPI7.2From €40 a month - 12
Zoom Contact Center
AndroidiOSWebAPI7.1From $69 a month - 13
Avaya Experience Platform
Avaya Experience Platform, also called Avaya Infinity, connects customer interactions with enterprise systems, data, AI, and workflows.
WebAPISelf-hosted7.0From $48 a month - 14
Exotel Contact Center
Exotel Contact Center is a cloud platform for managing inbound and outbound calls alongside messaging, chatbot interactions, social media engagement,…
WebAPILinuxmacOS7.0 - 15
Twilio Flex
Twilio Flex is a paid, omnichannel contact center that combines AI assistance with human agents.
WebAPISelf-hosted6.8From $150 a month - 16
RingCentral RingCX
RingCentral RingCX is an omnichannel contact center for managing customer interactions with human and AI agents.
WebAPImacOSWindows6.7From $65 a month - 17
VCC Live
AndroidWebAPIWindows6.7From $50 a month - 18
8x8 Contact Center
8x8 Contact Center is a customer-interaction platform for bringing agents, tools, and conversations together.
AndroidiOSWebAPI6.6 - 19
GOautodial
GOautodial is an open-source omni-channel contact center suite for inbound and outbound calling.
WebAPILinuxSelf-hosted6.4From $30 a month - 20
6.4From $85 a month - 21
MiContact Center Enterprise
MiContact Center Enterprise is an omnichannel contact center for large, multi-site organizations.
AndroidiOSWebAPI6.2 - 22
NICE CXone
NICE CXone is web-based software for handling customer conversations across voice and digital channels.
Web6.2From $110 a month - 23
Eloquant
Eloquant is a cloud Customer Experience platform that combines contact centre services with Voice of the Customer tools.
WebAPI6.1From €55 a month - 24
Alvaria Cloud
Alvaria Cloud is a cloud contact center platform for handling customer interactions, workforce operations, and self-service applications.
WebAPI6.0 - 25
Ameyo Contact Center
WebAPISelf-hosted6.0 - 265.9From $4 a month
- 27
Intermedia Contact Center
WebWindows5.8 - 28
Verint Open CCaaS
Verint Open CCaaS is a cloud-native platform for customer-experience and contact-center operations.
WebAPI5.8 - 29
Vocalcom Hermes360
WebAPISelf-hosted5.8 - 30
Vonage Contact Center
Vonage Contact Center is a paid, AI-powered cloud service for customer conversations and agent productivity.
Web5.8