4
Jira
Jira is a project management tool for teams that need to plan, organize and track work.
Free planAndroidiOSWebAPI
8.4Free plan
Visit
5
PagerDuty
PagerDuty manages incidents from detection through resolution with automation and real-time collaboration.
Free planAndroidiOSWebAPI
8.3From $21 a month
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6
xMatters
xMatters is incident management software for DevOps, SRE, and operations teams coordinating responses to service issues.
Free planAndroidiOSWebAPI
8.3From $15 a month
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7
AlertOps
AlertOps is an incident orchestration platform for teams that coordinate on-call response across multiple tools.
Free planAndroidiOSWebAPI
8.1From $8 a month
Visit
8
Znuny
Znuny is an open-source ticket and service management platform for help desks, IT service management, customer support, and other service operations.
Free planOpen sourceWebAPILinuxSelf-hosted
8.1From $4,499 a year
Visit
9
ManageEngine ServiceDesk Plus
AndroidiOSWebAPI
8.0From $10 a month
Visit
10
Freshservice
Freshservice is an AI-powered IT management solution designed to simplify employee experiences.
AndroidiOSWebAPI
7.9From $19 a month
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11
InvGate Service Desk
AndroidiOSWebAPI
7.9From $500 a year
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12
iTop
iTop is open-source IT service management and configuration management database software for handling service requests and the systems behind them.
Free planOpen sourceWebAPILinuxmacOS
7.9Free plan
Visit
13
SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI
7.9From $89 a month
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14
TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI
7.8From £51 a month
Visit
15
Better Stack
Better Stack is a platform for incident management, on-call work, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring.
Free planAndroidiOSWebAPI
7.6From $29 a month
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16
incident.io
incident.io is a software reliability platform for investigating, responding to, and preventing incidents.
Free planAndroidiOSWebAPI
7.6From $15 a month
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17
ilert
ilert combines alerting, on-call management, incident response, and status pages in an incident management platform.
Free planAndroidiOSWebAPI
7.4From $39 a month
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18
OpsKnight
OpsKnight is a self-hosted incident command and on-call platform for alerting, paging, escalations, war rooms, status pages, and post-incident timelines.
Free planAndroidiOSWebAPI
7.3Free plan
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19
SIGNL4
SIGNL4 is a cloud-based incident management and alerting platform for handling incidents from notification through response.
Free planAndroidiOSWebAPI
7.3From $9 a month
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20
Rootly
Rootly is an AI-native platform for on-call operations and incident response for engineering teams.
AndroidiOSWebAPI
7.1From $20 a month
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21
OneUptime
OneUptime combines monitoring, observability, and incident response on one platform.
Free planWebAPILinuxSelf-hosted
7.0From $0.10 a month
Visit
22
OnPage
OnPage routes high-priority notifications to on-call responders according to schedules and configured policies.
AndroidiOSWebAPI
7.0From $13.99 a month
Visit
23
FireHydrant
FireHydrant is an incident management platform combining on-call scheduling, alerting, automation, incident response, and retrospectives.
Free planWebAPI
6.8From $25 a month
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24
Grafana Alerting
Free planWebLinuxmacOSWindows
6.8$0.03 usage-based
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25
Splunk On-Call
AndroidiOSWeb
6.0From $5 a month
Visit
26
TeamDynamix ITSM
AndroidiOSWebAPI
6.0
Visit
27
ServiceNow ITSM
ServiceNow ITSM is a paid service-management product for organizing IT requests and operational work.
AndroidiOSWeb
5.8
Visit
28
EasyVista Service Manager
EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.
WebSelf-hosted
5.7
Visit
29
RespondNow
RespondNow is a free, open-source incident management framework for operations teams and developers coordinating incidents through Slack.
WebSelf-hosted
5.7
Visit
30
BigPanda
BigPanda is an agentic AI platform for IT operations designed to prevent, detect, and resolve incidents.
WebAPI
5.4
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