OneUptime

OneUptime is a broad operations platform that joins monitoring, observability, and incident response. It is best suited to teams that want service checks, telemetry, on-call coordination, and status communication in one system, particularly those needing self-hosting. The trade-off is a free tier with meaningful caps and usage charges, followed by metered components and per-user paid plans.

Overview

OneUptime covers the full path from detecting a service problem to coordinating a response and reviewing what happened afterward. Incident management, escalation policies, on-call scheduling, stakeholder updates, post-incident reviews, and status pages sit alongside monitoring and observability rather than in separate products. That unified scope is useful for operations teams consolidating a fragmented toolset; it is less compelling when only a single monitoring function is required.

The core platform is open source under Apache 2.0. Teams can inspect and modify it, then deploy the self-hosted edition on Kubernetes or Docker Compose, including air-gapped environments. Hosted deployment is still available for organizations that prefer a managed service. The Trust Center reports SOC 2 Type II attestation, ISO/IEC 27001 certification, and GDPR compliance, with reports available under NDA. HIPAA compliance is available for covered entities signing a Business Associate Agreement.

Key features

Monitoring checks can run as often as every 10 seconds, and synthetic tests simulate user flows instead of checking only an endpoint. Observability includes logs, metrics, traces, error tracking, and application performance monitoring, giving teams several ways to connect an alert with its likely cause.

OneUptime says its AI investigates incidents, proposes resolutions, analyzes logs for anomalies, generates runbooks, and can create fix pull requests for review. That can shorten the route from diagnosis to a proposed change, while the review step keeps generated code from becoming an automatic deployment decision.

The pricing page lists more than 5,000 integrations; Slack, Teams, and Jira are named examples. This breadth should help teams connect existing collaboration and issue workflows without abandoning them.

Pricing

The Free plan costs nothing and includes one status page, 100 subscribers, unlimited manual monitors, and email support with a five-business-day SLA. It has no uptime SLA, operates on a best-effort basis, and charges $1 per active monitor each month. It is suitable for a small service or an evaluation, but active monitoring can make a growing free deployment less free than its headline price suggests.

Growth costs $22 a month, billed monthly or yearly, and is the entry point for paid use. It adds unlimited status pages and subscribers, 5,000+ integrations, API access, 500 workflow runs per month, a one-business-day email SLA, and a 99.9% uptime target. Scale costs $99 a month, also monthly or yearly, and adds SSO, unlimited teams, advanced access control, 2,000 workflow runs per month, and email and chat support with a six-hour SLA; its uptime target is also 99.9%.

Enterprise uses custom annual pricing and annual invoicing. It includes custom features, a dedicated engineer, one-hour phone support, custom data residency and retention, and a private cloud or SaaS deployment. It is the appropriate route for organizations that need tailored controls rather than a standard plan.

Several services are metered separately. AI LLM usage is $0.02 USD per 1,000 tokens; WhatsApp and SMS notifications are $0.10 per message, with high-risk-region variation for SMS; phone notifications are $0.10 per minute per call, also subject to high-risk-region variation. Logs, traces, and metrics cost $0.10 USD per GB ingested with 15-day retention, custom retention, and native OpenTelemetry support. Active monitoring costs $1 per monitor per month, with checks every minute, monitoring from multiple locations, 90-day log storage, and discounts above 100 monitors. A 14-day trial is available.

Platforms

OneUptime is offered through its web interface and API, with Linux support and self-hosted deployment. Kubernetes and Docker Compose support, including air-gapped operation, gives infrastructure teams more control over placement and data handling than a hosted-only service.

Who it's for

Choose OneUptime when one team needs monitoring, telemetry, incident response, on-call scheduling, and status communication in one platform, or when open-source inspection and self-hosting are requirements. Regulated organizations can use the self-hosted model and pursue HIPAA coverage through a Business Associate Agreement. Small teams should budget for active-monitor charges and decide whether the Free plan’s single status page, 100 subscribers, best-effort service, and five-business-day support are sufficient.

Pros and cons

Pros

• Broad operational coverage: Monitoring, logs, metrics, traces, APM, incident management, on-call, escalation, and post-incident reviews share one platform.
• Flexible deployment: Apache 2.0 open-source code and Kubernetes, Docker Compose, and air-gapped self-hosting suit teams with control or compliance requirements.
• Deep connectivity: More than 5,000 integrations, including Slack, Teams, and Jira, support existing workflows.
• Fast checks and synthetic flows: Ten-second checks and user-flow simulations can expose failures that basic endpoint polling misses.

Cons

• Free-plan constraints: One status page, 100 subscribers, no uptime SLA, and $1 monthly active-monitor charges limit its usefulness as a long-term free tier.
• Usage can stack up: Telemetry, notifications, AI tokens, phone calls, and active monitors are billed by consumption in addition to plan pricing.
• Paid tiers separate key controls: SSO, unlimited teams, and advanced access control begin at Scale rather than Growth.

Alternatives

For synthetic-monitoring specialists, compare Synthetic Monitoring. Teams focused on continuous code-performance analysis can use Continuous Profiling Tools instead. For narrower on-call coordination, see On-Call Management Software; for incident workflows, see IT Incident Management Software. Infrastructure teams concentrating on containers should review Container Monitoring.

Dotcom-Monitor is a freemium web, Windows, Linux, iOS, and Android option with a free tier for up to 25 targets, five-minute frequency, two locations, and email alerts. Choose it when that narrower monitoring scope and simple free allowance fit better.

Dynatrace Kubernetes Monitoring is a paid Kubernetes-focused service with a free trial and pod-hour billing, making it a better fit for teams centered specifically on Kubernetes monitoring.

Grafana Cloud Application Observability offers a free tier of 2,232 host hours and a usage-priced Pro plan; choose it when Grafana-oriented application observability is the priority.

New Relic Kubernetes Monitoring combines a free tier with an annual Pro commitment, making it an alternative for teams already aligned with New Relic’s platform and data-ingest model.

HostTracker is a simpler freemium monitoring service with two free monitors and 30-minute checks. Checkly targets uptime, browser, and API checks with a free Hobby plan. GoPinger offers basic monitor, alert, retention, and status-page allowances on its free plan. ManageEngine Applications Manager provides a free allowance for up to five apps or servers and paid annual subscriptions.

Verdict

OneUptime is a strong choice for teams that want a single, open-source-capable platform spanning observability and incident response, especially when self-hosting or air-gapped deployment matters. Look elsewhere if you need only a focused monitor, want a genuinely uncapped free tier, or prefer predictable pricing without separate telemetry and notification meters.