Middleware

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Score7.5

Rank#1 of 49

From$0.30/mo

Free planYes

Free trialYes

Runs onAndroid, API, iOS, Linux, macOS, Web, Windows

Summary

Middleware is a full-stack observability platform for spotting and addressing issues across infrastructure, applications, and real-user activity. Its product range includes infrastructure monitoring, logs, application performance monitoring, metrics, distributed tracing, database monitoring, real-user monitoring, synthetic monitoring, browser testing, and LLM observability. Its AI SRE Agent and OpsAI capabilities include root cause analysis, issue detection, issue resolution support, and automatic pull request generation. The Free Forever plan allows up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens; data retention is 14 days. The Pay As You Go plan is listed at 0.30 USD per month, billed based on use, with default 30-day retention. Middleware advertises more than 450 built-in integrations and provides a Public API. It supports hybrid deployment and is listed for Android, iOS, Linux, macOS, Windows, web, and API. Middleware says data is encrypted at rest and in transit using TLS 1.2+ and AES-256.

Who it is for

Middleware may suit teams that need visibility across infrastructure, applications, databases, and real-user activity. Its free tier includes community support, while BYOC lists 24x7 support and a dedicated account team.

What is good

Free plan includes up to 100GB of data.
Includes distributed tracing and real-user monitoring.
More than 450 built-in integrations are listed.
Hybrid deployment is supported.
Pay-as-you-go accounts can be cancelled anytime.

What to know first

Free tier data retention is 14 days.
Free Forever includes only 10 browser test runs.
Free plan support is community based.
BYOC pricing is not listed.

Verdict

Middleware brings a wide set of monitoring tools into one observability platform, with a free tier and usage-based paid plan. Check the free tier’s data caps and retention alongside the monitoring coverage you need.

Middleware plans and pricing

All plans

Free Forever Free Up to 100GB data · Up to 1k RUM sessions · Up to 20k synthetic checks · 10 browser test runs · 2 million OpsAI tokens · Unlimited users · Community based support · 14 day retention middleware.io · 30 Sept 2026

Pay As You Go $0.30/mo Pay only for what you use $1 per 1K RUM sessions · $1 per 5K synthetic checks · $10 per 1K browser test runs · Default 30 day retention · SSO and security features · Dedicated Slack/MS Teams channel middleware.io · 30 Sept 2026

BYOC Not published Volume discounts · Dedicated account team · Multi-year contract discounts · Custom data retention · Bring your own cloud · 24x7 support middleware.io · 30 Sept 2026

Compared on Kubernetes monitoring

Free plan: Yesmiddleware.io
Distributed tracing: Yesmiddleware.io
Transaction tracing: Yesmiddleware.io
Dependency mapping: Yesmiddleware.io
Real user monitoring: Yesmiddleware.io
Log correlation: Yesmiddleware.io
Deployment model: hybridmiddleware.io

Facts

Product: Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent.middleware.io · 30 Sept 2026
Product coverage: Its listed products include infrastructure monitoring, logs, APM, metrics, distributed tracing, database monitoring, RUM, synthetic monitoring, browser testing, and LLM observability.middleware.io · 30 Sept 2026
OpsAI: The pricing page lists root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation as OpsAI capabilities.middleware.io · 30 Sept 2026
Data limits: The Free Forever plan includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens.middleware.io · 30 Sept 2026
Retention: The pricing FAQ states that free tier data retention is 14 days, pay-as-you-go retention is 30 days, and custom contracts have custom retention rates.middleware.io · 30 Sept 2026
API: Middleware's documentation lists a Public API and links to API documentation.docs.middleware.io · 30 Sept 2026
Security: Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256.middleware.io · 30 Sept 2026
Security practices: Its security page says it conducts regular penetration testing and vulnerability assessments and uses network firewalls, intrusion detection/prevention, and traffic filtering.middleware.io · 30 Sept 2026
Support: The Free Forever plan includes community based support, while BYOC includes 24x7 support and a dedicated account team.middleware.io · 30 Sept 2026
Cancellation: Middleware says pay-as-you-go accounts can be cancelled anytime and data is retained for 30 days after cancellation for download.middleware.io · 30 Sept 2026
Audience: Middleware says its mission is to empower organizations of all sizes to modernize their infrastructure stack with observability tools.middleware.io · 30 Sept 2026