Alibaba Cloud ARMS RUM
The facts below are what the maker publishes about Alibaba Cloud ARMS RUM, checked and dated. Our editors have not written about it yet.
Plans and prices
From Alibaba Cloud ARMS RUM's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay-as-you-go | $0.02 a month | 80 OCU/month sessions · 20 OCU/month custom reports · Charges settled daily |
| 5,000 OCU resource plan | Priced on request | 5,000 OCU |
| 10,000 OCU resource plan | Priced on request | 10,000 OCU |
| 150,000 OCU resource plan | Priced on request | 150,000 OCU |
| 630,000 OCU resource plan | Priced on request | 630,000 OCU |
| 3.6 million OCU resource plan | Priced on request | 3.6 million OCU |
| 18 million OCU resource plan | Priced on request | 18 million OCU |
| Pay-as-you-go, Chinese mainland public cloud | $0.02 a month | 80 session OCUs/month free · 20 custom-report OCUs/month free · detail retention 30 days · metric retention 90 days · daily per OCU |
| Pay-as-you-go, Hong Kong and overseas public cloud | $0.03 a month | free allowances shared at Alibaba Cloud account level · detail retention 30 days · metric retention 90 days · daily per OCU |
| Resource plan: 10,000 OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 6 months |
| Resource plan: 150,000 OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 6 months |
| Resource plan: 18 million OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 1 year |
| Resource plan: 3.6 million OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 1 year |
| Resource plan: 5,000 OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 3 months |
| Resource plan: 630,000 OCU | — | region-specific · pay-as-you-go must be enabled first · prepaid; validity 1 year |
The facts
Each one read from Alibaba Cloud ARMS RUM's own pages, with the date it was checked.
What it does
- Alerting
- RUM alert rules cover web vitals such as LCP, FID and CLS, while mobile rules cover resource loading, API calls, crashes and janks.checked 14 Oct 2026
- Commercial change
- RUM became a commercial service on June 24, 2024, with pay-as-you-go and resource-plan billing.checked 14 Oct 2026
- Compliance
- Alibaba Cloud lists certifications and reports including CSA STAR, ISO 27001, ISO 20000, ISO 22301, ISO 9001, ISO 27017, ISO 27018, ISO 27701, PCI DSS and SOC reports.checked 14 Oct 2026
- Dashboards
- RUM supplies built-in Grafana dashboards and supports custom dashboards.checked 14 Oct 2026
- Documentation depth
- The official user guide links separate documentation sets for Application Monitoring, Browser Monitoring, Prometheus, Grafana, Application Security, Synthetic Monitoring and OpenTelemetry.checked 14 Oct 2026
- Electron SDK
- The Electron SDK supports JavaScript errors, console errors, native crashes, API requests, startup metrics, browser resource loading, clicks and long-task detection.checked 14 Oct 2026
- End-to-end analysis
- RUM can combine with ARMS Application Monitoring for full-stack network analysis and troubleshooting.checked 14 Oct 2026
- Integrations
- RUM integrates with Simple Log Service for log storage and querying, ARMS Prometheus for metrics, and Grafana for visualization.checked 14 Oct 2026
- Limit: Capterra availability
- Capterra lists pricing as contact-vendor, says no free trial is available and says no free version is included.checked 14 Oct 2026
- Limit: G2 reliability complaint
- The G2 reviewer reports several long Alibaba Cloud outages and concern about overall platform stability.checked 14 Oct 2026
- Mobile monitoring
- RUM monitors production iOS and Android applications, collecting exceptions and contextual performance information for root-cause analysis.checked 14 Oct 2026
- PC limitations
- The PC SDK currently collects data only from dynamic libraries and supports PV/UV, crashes, network services and custom events.checked 14 Oct 2026
- PC requirements
- The PC SDK supports Windows 7 or later on x86/x86_64 and macOS 10.13 or later on x86_64/arm64.checked 14 Oct 2026
- PC SDK
- A C/C++ SDK supports RUM integration for Windows and macOS desktop applications.checked 14 Oct 2026
- Praise: G2 reviewer
- The sole G2 reviewer says deployment is easy, monitoring works well for Alibaba Cloud applications and pricing is competitive or flexible.checked 14 Oct 2026
- Praise: Gartner reviewers
- Reviewers repeatedly praise end-to-end frontend, backend, API, microservice and infrastructure observability, real-time alerts, distributed tracing, dashboards and Alibaba-service integrations.checked 14 Oct 2026
- Public API
- The ARMS OpenAPI uses regional endpoints such as arms.cn-hangzhou.aliyuncs.com and authenticates with Alibaba Cloud AccessKey or STS credentials.checked 14 Oct 2026
- Rating on Capterra
- 0.0 out of 5 from 0 reviewschecked 14 Oct 2026
Where it runs
- Android SDK
- The Android SDK supports startup configuration, user tracking, custom events, exception reporting and log reporting.checked 14 Oct 2026
- iOS SDK
- The iOS SDK is distributed through CocoaPods as AlibabaCloudRUM 2.4.0 or as downloadable XCFramework files.checked 14 Oct 2026
The company
- Company founded
- Alibaba Cloud states it was founded in 2009.checked 14 Oct 2026
- Company headquarters and size
- LinkedIn lists Alibaba Cloud headquarters in Hangzhou and company size of 10,001-plus employees.checked 14 Oct 2026
- Ownership
- Crunchbase identifies Alibaba Group as the funder or owner of Alibaba Cloud and places its headquarters in Hangzhou, Zhejiang, China.checked 14 Oct 2026
Money
- Free quota change
- On April 7, 2026, the previous combined 100-OCU monthly allowance was split into 80 session OCUs and 20 custom-report OCUs that cannot be combined.checked 14 Oct 2026
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